Close Review
Inside sales CRM with built-in communication
Overall Rating
Based on our testing
Quick Answer
Close scores 8.6/10 in our testing. It's best for built-in calling and and power dialer included. Key strength: Built-in calling and SMS. Main weakness: No free plan.
Quick Summary
Close is a CRM built specifically for inside sales teams with built-in calling, SMS, and email. Perfect for high-velocity sales operations.
Pros & Cons
What we like
- Built-in calling and SMS
- Power dialer included
- Excellent email sequences
- Fast and responsive
- Great for inside sales
- Strong API
What could be better
- No free plan
- Expensive for small teams
- Limited marketing features
Close Pricing
- 3 users
- Calling & SMS
- Email sequences
- Pipeline management
- Unlimited users
- Predictive dialer
- Custom reporting
- Call coaching
Key Features
Close In-Depth Review
Close is Close is a CRM built specifically for inside sales teams with built-in calling, SMS, and email. Perfect for high-velocity sales operations. With an overall rating of 8.6/10 based on our testing, it delivers strong performance across key metrics in the crm software space.
Key Findings
- Built-in calling and SMS: This stands out in our testing as a key strength of Close.
- Power dialer included: This stands out in our testing as a key strength of Close.
- Excellent email sequences: This stands out in our testing as a key strength of Close.
Performance & Speed
Close performed exceptionally well in our testing. Built-in calling and SMS.
Features & Functionality
Close includes deal pipeline, email tracking, meeting scheduler, reporting. The feature set is comprehensive and well-implemented, covering most user needs without unnecessary bloat. We particularly appreciated built-in calling and sms.
Pricing & Value
Close pricing starts at $49/month. The premium pricing is justified if you need the advanced features, but may be overkill for basic use cases.
Ease of Use
Close's interface is intuitive and well-designed. New users should feel comfortable within minutes of signing up. There's room for UX improvements, but core functionality is accessible.
Our Testing Methodology
We populated each CRM with realistic sales data, tested pipeline management workflows, evaluated email integration accuracy, and timed common sales tasks. We also assessed reporting capabilities, mobile app functionality, and the learning curve for new sales reps.
- Users who prioritize built-in calling and sms
- Those seeking a premium, reliable solution
- Users who can't accept no free plan
- Budget-restricted users who need a more affordable option
The Bottom Line
Close is a solid performer that works well for most users. Its strength in built-in calling and sms makes it worth considering, though no free plan may affect certain users.
Affiliate Disclosure
Some products are sponsored. Rankings reflect our honest assessment. Our editorial content is independent and unbiased. We may earn a commission if you make a purchase through our links. Read our full disclosure
Starting from
$49/mo
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Close FAQ
How much does Close cost?
Close starts at $49.00/mo for the Startup plan. They also offer Professional ($99/mo), Business ($139/mo).
Is Close worth it in 2025?
Close scores 8.6/10 in our testing. Built-in calling and SMS. However, no free plan.
What are the pros and cons of Close?
Pros: Built-in calling and SMS; Power dialer included; Excellent email sequences. Cons: No free plan; Expensive for small teams; Limited marketing features.
Is Close safe to use?
Close is a legitimate crm software service. We recommend reviewing their privacy policy for full details.