Close vs Pipedrive
Pipedrive vs Close are both built for sales teams but with different emphases. Pipedrive excels at pipeline visualization; Close excels at communication (calling, email). Your sales process determines the better fit.
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Quick Answer
Pipedrive beats Close for most users. It scores 8.8/10 vs 8.6/10 and intuitive visual pipeline. Choose Close if you need built-in calling and sms.
Close
Inside sales CRM with built-in communication
Starting from
$49/mo
Pipedrive
WinnerSales-focused CRM with visual pipeline
Starting from
$14/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.6/10 | 8.8/10 |
| Starting Price | $49/mo | $14/mo |
| User Reviews | ||
| Capacity | ||
| Contacts | Unlimited | Unlimited |
| Users | Per seat pricing | Per seat pricing |
| Sales Features | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Meeting Scheduler | ||
| Features | ||
| Live Chat | ||
| Reporting | ||
| Mobile App | ||
| Integrations | 50+ | 350+ |
| API Access | ||
Pros & Cons Breakdown
Close
- Built-in calling and SMS
- Power dialer included
- Excellent email sequences
- Fast and responsive
- Great for inside sales
- Strong API
- No free plan
- Expensive for small teams
- Limited marketing features
Pipedrive
- Intuitive visual pipeline
- Designed for sales teams
- Great email integration
- Activity-based selling
- Affordable pricing
- Easy to get started
- No free plan
- Limited marketing features
- Basic reporting on lower tiers
Key Difference
Pipedrive is pipeline-centric with strong visualization. Close is communication-centric with excellent built-in calling and email. Pipedrive tracks deals through stages; Close tracks conversations to close. Different philosophies.
Which Should You Choose?
Close
Choose Pipedrive if you have a deal-stage-focused sales process, want the best visual pipeline, prefer activity-based selling, or have a longer sales cycle with multiple touchpoints.
Pipedrive
Choose Close if you run high-volume outbound sales, need integrated calling and SMS, want email sequences built-in, or prefer a communication-first approach to sales.
Our Verdict
Pipedrive wins for pipeline-focused teams with its excellent visual deal management. Close wins for high-volume outbound teams with its integrated calling and email. How your team sells matters more than features.
Thinking of Switching?
Export contacts and deals carefully. If switching from Pipedrive to Close, you're gaining communication features but changing your workflow philosophy. Test Close's calling quality in your region.
Frequently Asked Questions
Is Close better than Pipedrive?
Pipedrive scores higher in our testing (8.8/10 vs 8.6/10). Pipedrive excels at intuitive visual pipeline, while Close is better for built-in calling and sms.
Which is cheaper, Close or Pipedrive?
Pipedrive is more affordable at $14.00/mo vs $49.00/mo. Pipedrive offers 71% savings.
Close vs Pipedrive: which should I choose?
Choose Close if you prioritize built-in calling and sms. Choose Pipedrive if you need intuitive visual pipeline. Both are solid crm software options.
What's the main difference between Close and Pipedrive?
The main difference is Close offers inside sales crm with built-in communication, while Pipedrive focuses on sales-focused crm with visual pipeline.