Close vs HubSpot CRM
In the CRM space, Close and HubSpot CRM serve different segments of the market effectively. Having managed sales pipelines on both, I can tell you they each have clear strengths. HubSpot CRM leads with 9.3/10, but your sales process might align better with the alternative.
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Quick Answer
HubSpot CRM beats Close for most users. It scores 9.3/10 vs 8.6/10 and robust free forever plan. Choose Close if you need built-in calling and sms.
Close
Inside sales CRM with built-in communication
Starting from
$49/mo
HubSpot CRM
WinnerPowerful free CRM with full marketing suite
Starting from
$20/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.6/10 | 9.3/10 |
| Starting Price | $49/mo | $20/mo |
| User Reviews | ||
| Capacity | ||
| Contacts | Unlimited | 1,000,000 |
| Users | Per seat pricing | Unlimited (free) |
| Sales Features | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Meeting Scheduler | ||
| Features | ||
| Live Chat | ||
| Reporting | ||
| Mobile App | ||
| Integrations | 50+ | 500+ |
| API Access | ||
Pros & Cons Breakdown
Close
- Built-in calling and SMS
- Power dialer included
- Excellent email sequences
- Fast and responsive
- Great for inside sales
- Strong API
- No free plan
- Expensive for small teams
- Limited marketing features
HubSpot CRM
- Robust free forever plan
- Excellent user interface
- Full marketing suite available
- Great email tracking
- Live chat and chatbots
- Extensive integrations
- Paid plans are expensive
- Advanced features locked behind hubs
- Can get complex quickly
Key Difference
The most significant difference is value positioning. HubSpot CRM offers excellent quality at a lower price point ($0.00/mo), while Close ($49.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
Close
Choose Close if you prioritize built-in calling and sms, need unlimited usage, or value power dialer included.
HubSpot CRM
Choose HubSpot CRM if you prioritize robust free forever plan, want to start with a free tier, need unlimited usage, or value excellent user interface.
Our Verdict
After thorough testing, HubSpot CRM is our winner with a rating of 9.3/10 compared to Close's 8.6/10. HubSpot CRM stands out for its robust free forever plan and excellent user interface. HubSpot CRM also offers better value at its price point. However, Close remains an excellent choice if built-in calling and sms is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
CRM migrations are complex - you're moving contacts, deal history, and custom fields. Both Close and HubSpot CRM offer import tools, but consider professional migration help for large databases. Clean your data before migrating.
Frequently Asked Questions
Is Close better than HubSpot CRM?
HubSpot CRM scores higher in our testing (9.3/10 vs 8.6/10). HubSpot CRM excels at robust free forever plan, while Close is better for built-in calling and sms.
Which is cheaper, Close or HubSpot CRM?
HubSpot CRM is more affordable at $0.00/mo vs $49.00/mo. HubSpot CRM offers 100% savings.
Close vs HubSpot CRM: which should I choose?
Choose Close if you prioritize built-in calling and sms. Choose HubSpot CRM if you need robust free forever plan. Both are solid crm software options.
What's the main difference between Close and HubSpot CRM?
The main difference is Close offers inside sales crm with built-in communication, while HubSpot CRM focuses on powerful free crm with full marketing suite.