Zoom Phone Review
Cloud phone from the video meeting leader
Overall Rating
Based on our testing
User Reviews
Quick Answer
Zoom Phone scores 8.4/10 in our testing. It's best for seamless zoom integration and familiar interface. Key strength: Seamless Zoom integration. Main weakness: Best with Zoom ecosystem.
Quick Summary
Zoom Phone extends Zoom's video platform with enterprise-grade cloud phone capabilities. Ideal for teams already using Zoom Meetings.
Pros & Cons
What we like
- Seamless Zoom integration
- Familiar interface
- Global phone system
- Strong video quality
- Easy for Zoom users
- Competitive pricing
What could be better
- Best with Zoom ecosystem
- International calling costs extra
- Limited standalone value
Typical Promotions
- •Bundle with Zoom Meetings
- •Volume discounts
Best time to buy: Bundle with existing Zoom subscription
Zoom Phone Pricing
- Pay per minute
- SMS/MMS
- Voicemail
- Call routing
- Unlimited domestic in 48+ countries
- Direct dial number
Key Features
Zoom Phone In-Depth Review
Zoom Phone is Zoom Phone extends Zoom's video platform with enterprise-grade cloud phone capabilities. Ideal for teams already using Zoom Meetings. With an overall rating of 8.4/10 based on our testing, it delivers strong performance across key metrics in the voip services space.
Key Findings
- Seamless Zoom integration: This stands out in our testing as a key strength of Zoom Phone.
- Familiar interface: This stands out in our testing as a key strength of Zoom Phone.
- Global phone system: This stands out in our testing as a key strength of Zoom Phone.
Performance & Speed
Zoom Phone delivered solid performance in our testing. Seamless Zoom integration.
Features & Functionality
Zoom Phone includes team messaging, auto attendant, call recording, voicemail transcription. The features cover the essentials, though power users may find some gaps compared to premium alternatives. We particularly appreciated seamless zoom integration.
Pricing & Value
Zoom Phone pricing starts at $10/month. This mid-range pricing reflects a balance of features and value.
Ease of Use
Zoom Phone's interface has a moderate learning curve. Most users will get comfortable within a few sessions. The user experience is clearly a priority for the development team.
Our Testing Methodology
We tested this voip service extensively over several weeks, evaluating real-world performance, ease of use, and value for money.
- Users who prioritize seamless zoom integration
- Users looking for a solid, capable option
- Users who can't accept best with zoom ecosystem
- Budget-restricted users who need a more affordable option
The Bottom Line
Zoom Phone is a solid performer that works well for most users. Its strength in seamless zoom integration makes it worth considering, though best with zoom ecosystem may affect certain users.
Affiliate Disclosure
Some products are sponsored. Rankings reflect our honest assessment. Our editorial content is independent and unbiased. We may earn a commission if you make a purchase through our links. Read our full disclosure
- Best VoIP for Small BusinessAffordable phone systems for growing companies
- Best Enterprise VoIP SolutionsScalable communications for large organizations
- Best VoIP for Remote TeamsKeep distributed teams connected
- Best VoIP for Call CentersAdvanced call routing and analytics
- Best VoIP with Video ConferencingUnified voice and video communications
- Best VoIP for International CallingAffordable rates for global calls
- Best VoIP with CRM IntegrationConnect your phone system to Salesforce, HubSpot, and more
- Best Cheap VoIP ServicesBusiness phones under $20/user/month
- Best Free VoIP ServicesFree calling for startups and solopreneurs
Zoom Phone FAQ
How much does Zoom Phone cost?
Zoom Phone starts at $10.00/mo for the Metered plan. They also offer Unlimited ($15/mo), Pro Global Select ($20/mo).
Is Zoom Phone worth it in 2025?
Zoom Phone scores 8.4/10 in our testing. Seamless Zoom integration. However, best with zoom ecosystem.
What are the pros and cons of Zoom Phone?
Pros: Seamless Zoom integration; Familiar interface; Global phone system. Cons: Best with Zoom ecosystem; International calling costs extra; Limited standalone value.
Is Zoom Phone safe to use?
Zoom Phone is a legitimate voip services service. We recommend reviewing their privacy policy for full details.