RingCentral Review
Top PickEnterprise-leading unified communications platform
Overall Rating
Based on our testing
Quick Answer
RingCentral scores 9.2/10 in our testing. It's best for most users and overall value. Key strength: Complete unified communications. Main weakness: Premium pricing.
Quick Summary
RingCentral is the leading unified communications platform, combining phone, video, messaging, and contact center in one solution. Trusted by enterprises for reliability and comprehensive features.
Pros & Cons
What we like
- Complete unified communications
- 99.999% uptime SLA
- Excellent video conferencing
- 300+ integrations
- Advanced call analytics
- Global presence in 100+ countries
- AI-powered features
What could be better
- Premium pricing
- Can be complex to set up
- Entry tier is limited
Typical Promotions
- •Free trial
- •Annual billing discounts
- •Bundle with video
Best time to buy: Annual commitment for 33% savings
RingCentral Pricing
- Unlimited SMS
- Auto call recording
- Advanced analytics
- CRM integrations
- Unlimited calling US/Canada
- 100 SMS
- IVR
- Basic integrations
- 200-person video
- Unlimited storage
- Device analytics
- Custom roles
Key Features
RingCentral In-Depth Review
RingCentral is RingCentral is the leading unified communications platform, combining phone, video, messaging, and contact center in one solution. Trusted by enterprises for reliability and comprehensive features. With an overall rating of 9.2/10 based on our testing, it stands as one of the top options in the voip services space.
Key Findings
- Complete unified communications: This stands out in our testing as a key strength of RingCentral.
- 99.999% uptime SLA: This stands out in our testing as a key strength of RingCentral.
- Excellent video conferencing: This stands out in our testing as a key strength of RingCentral.
Performance & Speed
RingCentral performed exceptionally well in our testing. Complete unified communications.
Features & Functionality
RingCentral includes team messaging, auto attendant, call recording, voicemail transcription. The feature set is comprehensive and well-implemented, covering most user needs without unnecessary bloat. We particularly appreciated complete unified communications.
Pricing & Value
RingCentral pricing starts at $30/month. The premium pricing is justified if you need the advanced features, but may be overkill for basic use cases.
Ease of Use
RingCentral's interface is intuitive and well-designed. New users should feel comfortable within minutes of signing up. There's room for UX improvements, but core functionality is accessible.
Our Testing Methodology
We tested this voip service extensively over several weeks, evaluating real-world performance, ease of use, and value for money.
- Users who prioritize complete unified communications
- Those seeking a premium, reliable solution
- Users who can't accept premium pricing
- Budget-restricted users who need a more affordable option
- Beginners who need a simpler learning curve
The Bottom Line
RingCentral is an excellent choice that we confidently recommend. It excels in complete unified communications while offering strong value at $30/month.
Affiliate Disclosure
Some products are sponsored. Rankings reflect our honest assessment. Our editorial content is independent and unbiased. We may earn a commission if you make a purchase through our links. Read our full disclosure
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RingCentral FAQ
How much does RingCentral cost?
RingCentral starts at $30.00/mo for the Core plan. They also offer Advanced ($35/mo), Ultra ($45/mo).
Is RingCentral worth it in 2025?
RingCentral scores 9.2/10 in our testing. Complete unified communications. However, premium pricing.
What are the pros and cons of RingCentral?
Pros: Complete unified communications; 99.999% uptime SLA; Excellent video conferencing. Cons: Premium pricing; Can be complex to set up; Entry tier is limited.
Is RingCentral safe to use?
RingCentral is a legitimate voip services service. We recommend reviewing their privacy policy for full details.