RingCentral vs Vonage
RingCentral and Vonage are both popular options in this category. After extensive testing, RingCentral leads with a 9.2/10 rating, though the best choice depends on your specific needs.
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Quick Answer
RingCentral beats Vonage for most users. It scores 9.2/10 vs 8.6/10 and complete unified communications. Choose Vonage if you need powerful apis for customization.
RingCentral
WinnerEnterprise-leading unified communications platform
Starting from
$30/mo
Vonage
Flexible VoIP with powerful API platform
Starting from
$19.99/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 9.2/10 | 8.6/10 |
| Starting Price | $30/mo | $19.99/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 200 participants | Up to 200 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
RingCentral
- Complete unified communications
- 99.999% uptime SLA
- Excellent video conferencing
- 300+ integrations
- Advanced call analytics
- Global presence in 100+ countries
- AI-powered features
- Premium pricing
- Can be complex to set up
- Entry tier is limited
Vonage
- Powerful APIs for customization
- 99.999% uptime
- 50+ phone features
- Good international calling
- Strong mobile app
- Developer-friendly
- Pricing can be confusing
- Some features cost extra
- Support quality varies
Key Difference
The most significant difference is value positioning. Vonage offers excellent quality at a lower price point ($19.99/mo), while RingCentral ($30.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
RingCentral
Choose RingCentral if you prioritize complete unified communications, or value 99.999% uptime sla.
Vonage
Choose Vonage if you prioritize powerful apis for customization, or value 99.999% uptime.
Our Verdict
After thorough testing, RingCentral is our winner with a rating of 9.2/10 compared to Vonage's 8.6/10. RingCentral stands out for its complete unified communications and 99.999% uptime sla. While Vonage is more affordable, RingCentral's advantages justify the price difference for most users. However, Vonage remains an excellent choice if powerful apis for customization is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is RingCentral better than Vonage?
RingCentral scores higher in our testing (9.2/10 vs 8.6/10). RingCentral excels at complete unified communications, while Vonage is better for powerful apis for customization.
Which is cheaper, RingCentral or Vonage?
Vonage is more affordable at $19.99/mo vs $30.00/mo. Vonage offers 33% savings.
RingCentral vs Vonage: which should I choose?
Choose RingCentral if you prioritize complete unified communications. Choose Vonage if you need powerful apis for customization. Both are solid voip services options.
What's the main difference between RingCentral and Vonage?
The main difference is RingCentral offers enterprise-leading unified communications platform, while Vonage focuses on flexible voip with powerful api platform.