RingCentral vs Ooma Office
RingCentral and Ooma Office are both popular options in this category. After extensive testing, RingCentral leads with a 9.2/10 rating, though the best choice depends on your specific needs.
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Quick Answer
RingCentral beats Ooma Office for most users. It scores 9.2/10 vs 8.4/10 and complete unified communications. Choose Ooma Office if you need no contracts required.
RingCentral
WinnerEnterprise-leading unified communications platform
Starting from
$30/mo
Ooma Office
Affordable VoIP with no contracts required
Starting from
$19.95/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 9.2/10 | 8.4/10 |
| Starting Price | $30/mo | $19.95/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada | US/Canada/Mexico/Puerto Rico |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 200 participants | Pro plan only |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
RingCentral
- Complete unified communications
- 99.999% uptime SLA
- Excellent video conferencing
- 300+ integrations
- Advanced call analytics
- Global presence in 100+ countries
- AI-powered features
- Premium pricing
- Can be complex to set up
- Entry tier is limited
Ooma Office
- No contracts required
- Affordable flat pricing
- Excellent call quality
- Easy DIY setup
- 50+ business features
- Virtual receptionist included
- Fewer integrations
- Video limited to Pro plan
- International calling costs extra
Key Difference
The most significant difference is value positioning. Ooma Office offers excellent quality at a lower price point ($19.95/mo), while RingCentral ($30.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
RingCentral
Choose RingCentral if you prioritize complete unified communications, or value 99.999% uptime sla.
Ooma Office
Choose Ooma Office if you prioritize no contracts required, or value affordable flat pricing.
Our Verdict
After thorough testing, RingCentral is our winner with a rating of 9.2/10 compared to Ooma Office's 8.4/10. RingCentral stands out for its complete unified communications and 99.999% uptime sla. While Ooma Office is more affordable, RingCentral's advantages justify the price difference for most users. However, Ooma Office remains an excellent choice if no contracts required is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is RingCentral better than Ooma Office?
RingCentral scores higher in our testing (9.2/10 vs 8.4/10). RingCentral excels at complete unified communications, while Ooma Office is better for no contracts required.
Which is cheaper, RingCentral or Ooma Office?
Ooma Office is more affordable at $19.95/mo vs $30.00/mo. Ooma Office offers 34% savings.
RingCentral vs Ooma Office: which should I choose?
Choose RingCentral if you prioritize complete unified communications. Choose Ooma Office if you need no contracts required. Both are solid voip services options.
What's the main difference between RingCentral and Ooma Office?
The main difference is RingCentral offers enterprise-leading unified communications platform, while Ooma Office focuses on affordable voip with no contracts required.