Zoom Phone vs RingCentral
Zoom Phone and RingCentral are both popular options in this category. After extensive testing, RingCentral leads with a 9.2/10 rating, though the best choice depends on your specific needs.
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Quick Answer
RingCentral beats Zoom Phone for most users. It scores 9.2/10 vs 8.4/10 and complete unified communications. Choose Zoom Phone if you need seamless zoom integration.
Zoom Phone
Cloud phone from the video meeting leader
Starting from
$10/mo
RingCentral
WinnerEnterprise-leading unified communications platform
Starting from
$30/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.4/10 | 9.2/10 |
| Starting Price | $10/mo | $30/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada (metered option) | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Zoom Meetings integrated | Up to 200 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Zoom Phone
- Seamless Zoom integration
- Familiar interface
- Global phone system
- Strong video quality
- Easy for Zoom users
- Competitive pricing
- Best with Zoom ecosystem
- International calling costs extra
- Limited standalone value
RingCentral
- Complete unified communications
- 99.999% uptime SLA
- Excellent video conferencing
- 300+ integrations
- Advanced call analytics
- Global presence in 100+ countries
- AI-powered features
- Premium pricing
- Can be complex to set up
- Entry tier is limited
Key Difference
The most significant difference is value positioning. Zoom Phone offers excellent quality at a lower price point ($10.00/mo), while RingCentral ($30.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
Zoom Phone
Choose Zoom Phone if you prioritize seamless zoom integration, or value familiar interface.
RingCentral
Choose RingCentral if you prioritize complete unified communications, or value 99.999% uptime sla.
Our Verdict
After thorough testing, RingCentral is our winner with a rating of 9.2/10 compared to Zoom Phone's 8.4/10. RingCentral stands out for its complete unified communications and 99.999% uptime sla. While Zoom Phone is more affordable, RingCentral's advantages justify the price difference for most users. However, Zoom Phone remains an excellent choice if seamless zoom integration is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Zoom Phone better than RingCentral?
RingCentral scores higher in our testing (9.2/10 vs 8.4/10). RingCentral excels at complete unified communications, while Zoom Phone is better for seamless zoom integration.
Which is cheaper, Zoom Phone or RingCentral?
Zoom Phone is more affordable at $10.00/mo vs $30.00/mo. Zoom Phone offers 67% savings.
Zoom Phone vs RingCentral: which should I choose?
Choose Zoom Phone if you prioritize seamless zoom integration. Choose RingCentral if you need complete unified communications. Both are solid voip services options.
What's the main difference between Zoom Phone and RingCentral?
The main difference is Zoom Phone offers cloud phone from the video meeting leader, while RingCentral focuses on enterprise-leading unified communications platform.