Microsoft Teams Phone Review
Enterprise calling within Microsoft 365
Overall Rating
Based on our testing
User Reviews
Quick Answer
Microsoft Teams Phone scores 8.2/10 in our testing. It's best for native teams integration and enterprise security. Key strength: Native Teams integration. Main weakness: Requires Microsoft 365.
Quick Summary
Microsoft Teams Phone adds calling capabilities to Teams, providing a unified communications solution within the Microsoft 365 ecosystem.
Pros & Cons
What we like
- Native Teams integration
- Enterprise security
- Familiar Microsoft interface
- Global availability
- Operator Connect options
- Strong compliance features
What could be better
- Requires Microsoft 365
- Complex licensing
- Setup can be involved
Typical Promotions
- •Bundled with Microsoft 365
- •Enterprise agreements
Best time to buy: With Microsoft 365 E5
Microsoft Teams Phone Pricing
- 3,000 domestic minutes
- Add to Phone Standard
- US/Canada/UK
- Cloud calling features
- Requires calling plan
- Auto attendant
- Call queues
- 3,000 domestic + 600 international
- Zone A countries
- Per user
Key Features
Microsoft Teams Phone In-Depth Review
Microsoft Teams Phone is Microsoft Teams Phone adds calling capabilities to Teams, providing a unified communications solution within the Microsoft 365 ecosystem. With an overall rating of 8.2/10 based on our testing, it delivers strong performance across key metrics in the voip services space.
Key Findings
- Native Teams integration: This stands out in our testing as a key strength of Microsoft Teams Phone.
- Enterprise security: This stands out in our testing as a key strength of Microsoft Teams Phone.
- Familiar Microsoft interface: This stands out in our testing as a key strength of Microsoft Teams Phone.
Performance & Speed
Microsoft Teams Phone delivered solid performance in our testing. Native Teams integration.
Features & Functionality
Microsoft Teams Phone includes team messaging, auto attendant, call recording, voicemail transcription. The features cover the essentials, though power users may find some gaps compared to premium alternatives. We particularly appreciated native teams integration.
Pricing & Value
Microsoft Teams Phone pricing starts at $8/month. This mid-range pricing reflects a balance of features and value.
Ease of Use
Microsoft Teams Phone's interface has a moderate learning curve. Most users will get comfortable within a few sessions. The user experience is clearly a priority for the development team.
Our Testing Methodology
We tested this voip service extensively over several weeks, evaluating real-world performance, ease of use, and value for money.
- Users who prioritize native teams integration
- Users looking for a solid, capable option
- Users who can't accept requires microsoft 365
- Budget-restricted users who need a more affordable option
- Beginners who need a simpler learning curve
The Bottom Line
Microsoft Teams Phone is a solid performer that works well for most users. Its strength in native teams integration makes it worth considering, though requires microsoft 365 may affect certain users.
Affiliate Disclosure
Some products are sponsored. Rankings reflect our honest assessment. Our editorial content is independent and unbiased. We may earn a commission if you make a purchase through our links. Read our full disclosure
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Microsoft Teams Phone FAQ
How much does Microsoft Teams Phone cost?
Microsoft Teams Phone starts at $8.00/mo for the Teams Phone Standard plan. They also offer Domestic Calling Plan ($12/mo), International Calling Plan ($24/mo).
Is Microsoft Teams Phone worth it in 2025?
Microsoft Teams Phone scores 8.2/10 in our testing. Native Teams integration. However, requires microsoft 365.
What are the pros and cons of Microsoft Teams Phone?
Pros: Native Teams integration; Enterprise security; Familiar Microsoft interface. Cons: Requires Microsoft 365; Complex licensing; Setup can be involved.
Is Microsoft Teams Phone safe to use?
Microsoft Teams Phone is a legitimate voip services service. We recommend reviewing their privacy policy for full details.