Microsoft Teams Phone vs Vonage
Microsoft Teams Phone and Vonage are both popular options in this category. After extensive testing, Vonage leads with a 8.6/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Vonage beats Microsoft Teams Phone for most users. It scores 8.6/10 vs 8.2/10 and powerful apis for customization. Choose Microsoft Teams Phone if you need native teams integration.
Microsoft Teams Phone
Enterprise calling within Microsoft 365
Starting from
$8/mo
Vonage
WinnerFlexible VoIP with powerful API platform
Starting from
$19.99/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.2/10 | 8.6/10 |
| Starting Price | $8/mo | $19.99/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | With calling plan | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Teams Meetings | Up to 200 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Microsoft Teams Phone
- Native Teams integration
- Enterprise security
- Familiar Microsoft interface
- Global availability
- Operator Connect options
- Strong compliance features
- Requires Microsoft 365
- Complex licensing
- Setup can be involved
Vonage
- Powerful APIs for customization
- 99.999% uptime
- 50+ phone features
- Good international calling
- Strong mobile app
- Developer-friendly
- Pricing can be confusing
- Some features cost extra
- Support quality varies
Key Difference
The key difference: Microsoft Teams Phone offers direct routing while Vonage provides api access. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
Microsoft Teams Phone
Choose Microsoft Teams Phone if you prioritize native teams integration, or value enterprise security.
Vonage
Choose Vonage if you prioritize powerful apis for customization, or value 99.999% uptime.
Our Verdict
After thorough testing, Vonage is our winner with a rating of 8.6/10 compared to Microsoft Teams Phone's 8.2/10. Vonage stands out for its powerful apis for customization and 99.999% uptime. While Microsoft Teams Phone is more affordable, Vonage's advantages justify the price difference for most users. However, Microsoft Teams Phone remains an excellent choice if native teams integration is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Microsoft Teams Phone better than Vonage?
Vonage scores higher in our testing (8.6/10 vs 8.2/10). Vonage excels at powerful apis for customization, while Microsoft Teams Phone is better for native teams integration.
Which is cheaper, Microsoft Teams Phone or Vonage?
Microsoft Teams Phone is more affordable at $8.00/mo vs $19.99/mo. Microsoft Teams Phone offers 60% savings.
Microsoft Teams Phone vs Vonage: which should I choose?
Choose Microsoft Teams Phone if you prioritize native teams integration. Choose Vonage if you need powerful apis for customization. Both are solid voip services options.
What's the main difference between Microsoft Teams Phone and Vonage?
The main difference is Microsoft Teams Phone offers enterprise calling within microsoft 365, while Vonage focuses on flexible voip with powerful api platform.