Grasshopper Review
Virtual phone system for small businesses
Overall Rating
Based on our testing
Quick Answer
Grasshopper scores 8.2/10 in our testing. It's best for simple to set and works with existing. Key strength: Simple to set up. Main weakness: No true VoIP - uses existing carrier.
Quick Summary
Grasshopper is a virtual phone system designed for small businesses and entrepreneurs. It adds a professional business line to your existing phone without new hardware.
Pros & Cons
What we like
- Simple to set up
- Works with existing phones
- No hardware needed
- Professional features
- Flat-rate pricing
- Great for solopreneurs
What could be better
- No true VoIP - uses existing carrier
- Limited integrations
- No video conferencing
- Basic compared to full VoIP
Typical Promotions
- •7-day free trial
- •Annual billing discount
Best time to buy: Annual billing for 10% savings
Grasshopper Pricing
- 1 user
- 1 phone number
- 1 extension
- Unlimited minutes
- Unlimited users
- 4 phone numbers
- Unlimited extensions
Key Features
Grasshopper In-Depth Review
Grasshopper is Grasshopper is a virtual phone system designed for small businesses and entrepreneurs. It adds a professional business line to your existing phone without new hardware. With an overall rating of 8.2/10 based on our testing, it delivers strong performance across key metrics in the voip services space.
Key Findings
- Simple to set up: This stands out in our testing as a key strength of Grasshopper.
- Works with existing phones: This stands out in our testing as a key strength of Grasshopper.
- No hardware needed: This stands out in our testing as a key strength of Grasshopper.
Performance & Speed
Grasshopper delivered solid performance in our testing. Simple to set up.
Features & Functionality
Grasshopper includes auto attendant, voicemail transcription, mobile app, desktop app. The features cover the essentials, though power users may find some gaps compared to premium alternatives. We particularly appreciated simple to set up.
Pricing & Value
Grasshopper pricing starts at $14/month. This mid-range pricing reflects a balance of features and value.
Ease of Use
Grasshopper's interface has a moderate learning curve. Most users will get comfortable within a few sessions. There's room for UX improvements, but core functionality is accessible.
Our Testing Methodology
We tested this voip service extensively over several weeks, evaluating real-world performance, ease of use, and value for money.
- Users who prioritize simple to set up
- Users looking for a solid, capable option
- Users who can't accept no true voip - uses existing carrier
- Budget-restricted users who need a more affordable option
The Bottom Line
Grasshopper is a solid performer that works well for most users. Its strength in simple to set up makes it worth considering, though no true voip - uses existing carrier may affect certain users.
Affiliate Disclosure
Some products are sponsored. Rankings reflect our honest assessment. Our editorial content is independent and unbiased. We may earn a commission if you make a purchase through our links. Read our full disclosure
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Grasshopper FAQ
How much does Grasshopper cost?
Grasshopper starts at $14.00/mo for the True Solo plan. They also offer Solo Plus ($28/mo), Small Business ($60/mo).
Is Grasshopper worth it in 2025?
Grasshopper scores 8.2/10 in our testing. Simple to set up. However, no true voip - uses existing carrier.
What are the pros and cons of Grasshopper?
Pros: Simple to set up; Works with existing phones; No hardware needed. Cons: No true VoIP - uses existing carrier; Limited integrations; No video conferencing.
Is Grasshopper safe to use?
Grasshopper is a legitimate voip services service. We recommend reviewing their privacy policy for full details.