Grasshopper vs RingCentral
Grasshopper and RingCentral are both popular options in this category. After extensive testing, RingCentral leads with a 9.2/10 rating, though the best choice depends on your specific needs.
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Quick Answer
RingCentral beats Grasshopper for most users. It scores 9.2/10 vs 8.2/10 and complete unified communications. Choose Grasshopper if you need simple to set up.
Grasshopper
Virtual phone system for small businesses
Starting from
$14/mo
RingCentral
WinnerEnterprise-leading unified communications platform
Starting from
$30/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.2/10 | 9.2/10 |
| Starting Price | $14/mo | $30/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 200 participants | |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Grasshopper
- Simple to set up
- Works with existing phones
- No hardware needed
- Professional features
- Flat-rate pricing
- Great for solopreneurs
- No true VoIP - uses existing carrier
- Limited integrations
- No video conferencing
- Basic compared to full VoIP
RingCentral
- Complete unified communications
- 99.999% uptime SLA
- Excellent video conferencing
- 300+ integrations
- Advanced call analytics
- Global presence in 100+ countries
- AI-powered features
- Premium pricing
- Can be complex to set up
- Entry tier is limited
Key Difference
The key difference: Grasshopper offers business texting while RingCentral provides team messaging. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
Grasshopper
Choose Grasshopper if you prioritize simple to set up, or value works with existing phones.
RingCentral
Choose RingCentral if you prioritize complete unified communications, or value 99.999% uptime sla.
Our Verdict
After thorough testing, RingCentral is our winner with a rating of 9.2/10 compared to Grasshopper's 8.2/10. RingCentral stands out for its complete unified communications and 99.999% uptime sla. While Grasshopper is more affordable, RingCentral's advantages justify the price difference for most users. However, Grasshopper remains an excellent choice if simple to set up is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Grasshopper better than RingCentral?
RingCentral scores higher in our testing (9.2/10 vs 8.2/10). RingCentral excels at complete unified communications, while Grasshopper is better for simple to set up.
Which is cheaper, Grasshopper or RingCentral?
Grasshopper is more affordable at $14.00/mo vs $30.00/mo. Grasshopper offers 53% savings.
Grasshopper vs RingCentral: which should I choose?
Choose Grasshopper if you prioritize simple to set up. Choose RingCentral if you need complete unified communications. Both are solid voip services options.
What's the main difference between Grasshopper and RingCentral?
The main difference is Grasshopper offers virtual phone system for small businesses, while RingCentral focuses on enterprise-leading unified communications platform.