8x8 Review
Enterprise UCaaS with global calling
Overall Rating
Based on our testing
Quick Answer
8x8 scores 8.3/10 in our testing. It's best for unlimited calling to and strong contact center. Key strength: Unlimited calling to 48 countries. Main weakness: Interface can be complex.
Quick Summary
8x8 offers enterprise-grade unified communications with strong international capabilities. Known for unlimited global calling to 48 countries and advanced contact center features.
Pros & Cons
What we like
- Unlimited calling to 48 countries
- Strong contact center features
- Good video quality
- 99.999% uptime guarantee
- Comprehensive analytics
- Single platform for all comms
What could be better
- Interface can be complex
- Learning curve for admins
- Support quality inconsistent
Typical Promotions
- •30-day free trial
- •Bundle discounts
Best time to buy: Annual commitment for best rates
8x8 Pricing
Key Features
8x8 In-Depth Review
8x8 is 8x8 offers enterprise-grade unified communications with strong international capabilities. Known for unlimited global calling to 48 countries and advanced contact center features. With an overall rating of 8.3/10 based on our testing, it delivers strong performance across key metrics in the voip services space.
Key Findings
- Unlimited calling to 48 countries: This stands out in our testing as a key strength of 8x8.
- Strong contact center features: This stands out in our testing as a key strength of 8x8.
- Good video quality: This stands out in our testing as a key strength of 8x8.
Performance & Speed
8x8 delivered solid performance in our testing. Unlimited calling to 48 countries.
Features & Functionality
8x8 includes team messaging, auto attendant, call recording, voicemail transcription. The features cover the essentials, though power users may find some gaps compared to premium alternatives. We particularly appreciated unlimited calling to 48 countries.
Pricing & Value
8x8 pricing starts at $28/month. The premium pricing is justified if you need the advanced features, but may be overkill for basic use cases.
Ease of Use
8x8's interface has a moderate learning curve. Most users will get comfortable within a few sessions. There's room for UX improvements, but core functionality is accessible.
Our Testing Methodology
We tested this voip service extensively over several weeks, evaluating real-world performance, ease of use, and value for money.
- Users who prioritize unlimited calling to 48 countries
- Users looking for a solid, capable option
- Users who can't accept interface can be complex
- Budget-restricted users who need a more affordable option
- Beginners who need a simpler learning curve
The Bottom Line
8x8 is a solid performer that works well for most users. Its strength in unlimited calling to 48 countries makes it worth considering, though interface can be complex may affect certain users.
Affiliate Disclosure
Some products are sponsored. Rankings reflect our honest assessment. Our editorial content is independent and unbiased. We may earn a commission if you make a purchase through our links. Read our full disclosure
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8x8 FAQ
How much does 8x8 cost?
8x8 starts at $28.00/mo for the X2 plan. They also offer X4 ($57/mo).
Is 8x8 worth it in 2025?
8x8 scores 8.3/10 in our testing. Unlimited calling to 48 countries. However, interface can be complex.
What are the pros and cons of 8x8?
Pros: Unlimited calling to 48 countries; Strong contact center features; Good video quality. Cons: Interface can be complex; Learning curve for admins; Support quality inconsistent.
Is 8x8 safe to use?
8x8 is a legitimate voip services service. We recommend reviewing their privacy policy for full details.