8x8 vs Vonage
8x8 and Vonage are both popular options in this category. After extensive testing, Vonage leads with a 8.6/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Vonage beats 8x8 for most users. It scores 8.6/10 vs 8.3/10 and powerful apis for customization. Choose 8x8 if you need unlimited calling to 48 countries.
Vonage
WinnerFlexible VoIP with powerful API platform
Starting from
$19.99/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.3/10 | 8.6/10 |
| Starting Price | $28/mo | $19.99/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | 48 countries | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 500 participants | Up to 200 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
8x8
- Unlimited calling to 48 countries
- Strong contact center features
- Good video quality
- 99.999% uptime guarantee
- Comprehensive analytics
- Single platform for all comms
- Interface can be complex
- Learning curve for admins
- Support quality inconsistent
Vonage
- Powerful APIs for customization
- 99.999% uptime
- 50+ phone features
- Good international calling
- Strong mobile app
- Developer-friendly
- Pricing can be confusing
- Some features cost extra
- Support quality varies
Key Difference
The key difference: 8x8 offers contact center while Vonage provides api access. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
8x8
Choose 8x8 if you prioritize unlimited calling to 48 countries, or value strong contact center features.
Vonage
Choose Vonage if you prioritize powerful apis for customization, or value 99.999% uptime.
Our Verdict
After thorough testing, Vonage is our winner with a rating of 8.6/10 compared to 8x8's 8.3/10. Vonage stands out for its powerful apis for customization and 99.999% uptime. Vonage also offers better value at its price point. However, 8x8 remains an excellent choice if unlimited calling to 48 countries is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is 8x8 better than Vonage?
Vonage scores higher in our testing (8.6/10 vs 8.3/10). Vonage excels at powerful apis for customization, while 8x8 is better for unlimited calling to 48 countries.
Which is cheaper, 8x8 or Vonage?
Vonage is more affordable at $19.99/mo vs $28.00/mo. Vonage offers 29% savings.
8x8 vs Vonage: which should I choose?
Choose 8x8 if you prioritize unlimited calling to 48 countries. Choose Vonage if you need powerful apis for customization. Both are solid voip services options.
What's the main difference between 8x8 and Vonage?
The main difference is 8x8 offers enterprise ucaas with global calling, while Vonage focuses on flexible voip with powerful api platform.