8x8 vs RingCentral
8x8 and RingCentral are both popular options in this category. After extensive testing, RingCentral leads with a 9.2/10 rating, though the best choice depends on your specific needs.
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Quick Answer
RingCentral beats 8x8 for most users. It scores 9.2/10 vs 8.3/10 and complete unified communications. Choose 8x8 if you need unlimited calling to 48 countries.
RingCentral
WinnerEnterprise-leading unified communications platform
Starting from
$30/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.3/10 | 9.2/10 |
| Starting Price | $28/mo | $30/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | 48 countries | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 500 participants | Up to 200 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
8x8
- Unlimited calling to 48 countries
- Strong contact center features
- Good video quality
- 99.999% uptime guarantee
- Comprehensive analytics
- Single platform for all comms
- Interface can be complex
- Learning curve for admins
- Support quality inconsistent
RingCentral
- Complete unified communications
- 99.999% uptime SLA
- Excellent video conferencing
- 300+ integrations
- Advanced call analytics
- Global presence in 100+ countries
- AI-powered features
- Premium pricing
- Can be complex to set up
- Entry tier is limited
Key Difference
The core difference lies in approach: 8x8 focuses on unlimited calling to 48 countries, while RingCentral emphasizes complete unified communications. Both philosophies have merit depending on your priorities.
Which Should You Choose?
8x8
Choose 8x8 if you prioritize unlimited calling to 48 countries, or value strong contact center features.
RingCentral
Choose RingCentral if you prioritize complete unified communications, or value 99.999% uptime sla.
Our Verdict
After thorough testing, RingCentral is our winner with a rating of 9.2/10 compared to 8x8's 8.3/10. RingCentral stands out for its complete unified communications and 99.999% uptime sla. While 8x8 is more affordable, RingCentral's advantages justify the price difference for most users. However, 8x8 remains an excellent choice if unlimited calling to 48 countries is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is 8x8 better than RingCentral?
RingCentral scores higher in our testing (9.2/10 vs 8.3/10). RingCentral excels at complete unified communications, while 8x8 is better for unlimited calling to 48 countries.
Which is cheaper, 8x8 or RingCentral?
8x8 is more affordable at $28.00/mo vs $30.00/mo. 8x8 offers 7% savings.
8x8 vs RingCentral: which should I choose?
Choose 8x8 if you prioritize unlimited calling to 48 countries. Choose RingCentral if you need complete unified communications. Both are solid voip services options.
What's the main difference between 8x8 and RingCentral?
The main difference is 8x8 offers enterprise ucaas with global calling, while RingCentral focuses on enterprise-leading unified communications platform.