Constant Contact Review
Easy email marketing with excellent support
Overall Rating
Based on our testing
Quick Answer
Constant Contact scores 8.3/10 in our testing. It's best for excellent customer support and very easy to. Key strength: Excellent customer support (phone included). Main weakness: No free plan (only trial).
Quick Summary
Constant Contact is one of the oldest email marketing platforms, known for excellent customer support and ease of use. Great for small businesses and nonprofits.
Pros & Cons
What we like
- Excellent customer support (phone included)
- Very easy to use
- Event management tools
- Social media integration
- Good for nonprofits
- High deliverability rates
What could be better
- No free plan (only trial)
- Automation is basic
- Higher price than competitors
Typical Promotions
- •First month discounts
- •Black Friday deals
- •Prepay discounts
Best time to buy: Black Friday or look for first-month deals
Constant Contact Pricing
- 500 contacts
- Basic email
- 1 user
- Social posting
- 500 contacts
- Advanced automation
- Unlimited users
- Custom integrations
Key Features
Constant Contact In-Depth Review
Constant Contact is Constant Contact is one of the oldest email marketing platforms, known for excellent customer support and ease of use. Great for small businesses and nonprofits. With an overall rating of 8.3/10 based on our testing, it delivers strong performance across key metrics in the email marketing space.
Key Findings
- Excellent customer support (phone included): This stands out in our testing as a key strength of Constant Contact.
- Very easy to use: This stands out in our testing as a key strength of Constant Contact.
- Event management tools: This stands out in our testing as a key strength of Constant Contact.
Performance & Speed
Constant Contact delivered solid performance in our testing. Excellent customer support (phone included).
Features & Functionality
Constant Contact includes automation, ab testing, landing pages, segmentation. The features cover the essentials, though power users may find some gaps compared to premium alternatives. We particularly appreciated excellent customer support (phone included).
Pricing & Value
Constant Contact pricing starts at $12/month. This mid-range pricing reflects a balance of features and value.
Ease of Use
Constant Contact's interface has a moderate learning curve. Most users will get comfortable within a few sessions. The user experience is clearly a priority for the development team.
Our Testing Methodology
We evaluated this platform by sending real campaigns to our test lists across multiple email providers (Gmail, Outlook, Yahoo), testing deliverability rates, building automations, and measuring the learning curve for common tasks. We also assessed template quality, A/B testing capabilities, and the accuracy of analytics reporting.
- Users who prioritize excellent customer support (phone included)
- Users looking for a solid, capable option
- Users who can't accept no free plan (only trial)
- Budget-restricted users who need a more affordable option
The Bottom Line
Constant Contact is a solid performer that works well for most users. Its strength in excellent customer support (phone included) makes it worth considering, though no free plan (only trial) may affect certain users.
Affiliate Disclosure
Some products are sponsored. Rankings reflect our honest assessment. Our editorial content is independent and unbiased. We may earn a commission if you make a purchase through our links. Read our full disclosure
- Best Email Marketing for Small BusinessAffordable solutions for growing businesses
- Best Email Marketing for E-commerceShopify integration and cart recovery
- Best Email Marketing for CreatorsPerfect for bloggers, YouTubers, and podcasters
- Best Email Marketing for AgenciesWhite-label solutions and multi-client management
- Best Email Marketing for NonprofitsDonor engagement and fundraising campaigns
- Best Email Marketing for SaaSUser onboarding, retention, and product updates
- Best Email Automation SoftwareAdvanced workflows and sequences
- Best Email Marketing for DeliverabilityMaximize inbox placement and avoid spam folders
- Best Email Newsletter PlatformsBuild and grow your newsletter audience
- Best Transactional Email ServicesReliable delivery for order confirmations and receipts
- Best Free Email MarketingStart email marketing without spending a dime
- Best Cheap Email Marketing ToolsPowerful email marketing under $20/month
- Best Enterprise Email MarketingScale to millions of subscribers with advanced features
- Best Email Marketing for Drip CampaignsNurture leads with automated email sequences
- Best Email Marketing with Landing PagesBuild landing pages and grow your list
Constant Contact FAQ
How much does Constant Contact cost?
Constant Contact starts at $12.00/mo for the Lite plan. They also offer Standard ($35/mo), Premium ($80/mo).
Is Constant Contact worth it in 2025?
Constant Contact scores 8.3/10 in our testing. Excellent customer support (phone included). However, no free plan (only trial).
What are the pros and cons of Constant Contact?
Pros: Excellent customer support (phone included); Very easy to use; Event management tools. Cons: No free plan (only trial); Automation is basic; Higher price than competitors.
Is Constant Contact safe to use?
Constant Contact is a legitimate email marketing service. We recommend reviewing their privacy policy for full details.
Is Constant Contact GDPR compliant?
Constant Contact offers GDPR compliance features including consent management and data processing agreements. Review their compliance documentation for your specific needs.
Does Constant Contact have automation features?
Constant Contact offers basic automation capabilities. Advanced workflows may require higher-tier plans.