Zoom Phone vs Microsoft Teams Phone
Zoom Phone and Microsoft Teams Phone are both popular options in this category. After extensive testing, Zoom Phone leads with a 8.4/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Zoom Phone beats Microsoft Teams Phone for most users. It scores 8.4/10 vs 8.2/10 and seamless zoom integration. Choose Microsoft Teams Phone if you need native teams integration.
Zoom Phone
WinnerCloud phone from the video meeting leader
Starting from
$10/mo
Microsoft Teams Phone
Enterprise calling within Microsoft 365
Starting from
$8/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.4/10 | 8.2/10 |
| Starting Price | $10/mo | $8/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada (metered option) | With calling plan |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Zoom Meetings integrated | Teams Meetings |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Zoom Phone
- Seamless Zoom integration
- Familiar interface
- Global phone system
- Strong video quality
- Easy for Zoom users
- Competitive pricing
- Best with Zoom ecosystem
- International calling costs extra
- Limited standalone value
Microsoft Teams Phone
- Native Teams integration
- Enterprise security
- Familiar Microsoft interface
- Global availability
- Operator Connect options
- Strong compliance features
- Requires Microsoft 365
- Complex licensing
- Setup can be involved
Key Difference
The key difference: Zoom Phone offers sms mms while Microsoft Teams Phone provides direct routing. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
Zoom Phone
Choose Zoom Phone if you prioritize seamless zoom integration, or value familiar interface.
Microsoft Teams Phone
Choose Microsoft Teams Phone if you prioritize native teams integration, or value enterprise security.
Our Verdict
After thorough testing, Zoom Phone is our winner with a rating of 8.4/10 compared to Microsoft Teams Phone's 8.2/10. Zoom Phone stands out for its seamless zoom integration and familiar interface. While Microsoft Teams Phone is more affordable, Zoom Phone's advantages justify the price difference for most users. However, Microsoft Teams Phone remains an excellent choice if native teams integration is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Zoom Phone better than Microsoft Teams Phone?
Zoom Phone scores higher in our testing (8.4/10 vs 8.2/10). Zoom Phone excels at seamless zoom integration, while Microsoft Teams Phone is better for native teams integration.
Which is cheaper, Zoom Phone or Microsoft Teams Phone?
Microsoft Teams Phone is more affordable at $8.00/mo vs $10.00/mo. Microsoft Teams Phone offers 20% savings.
Zoom Phone vs Microsoft Teams Phone: which should I choose?
Choose Zoom Phone if you prioritize seamless zoom integration. Choose Microsoft Teams Phone if you need native teams integration. Both are solid voip services options.
What's the main difference between Zoom Phone and Microsoft Teams Phone?
The main difference is Zoom Phone offers cloud phone from the video meeting leader, while Microsoft Teams Phone focuses on enterprise calling within microsoft 365.