Zoom Phone vs 8x8
Zoom Phone and 8x8 are both popular options in this category. After extensive testing, Zoom Phone leads with a 8.4/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Zoom Phone beats 8x8 for most users. It scores 8.4/10 vs 8.3/10 and seamless zoom integration. Choose 8x8 if you need unlimited calling to 48 countries.
Zoom Phone
WinnerCloud phone from the video meeting leader
Starting from
$10/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.4/10 | 8.3/10 |
| Starting Price | $10/mo | $28/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada (metered option) | 48 countries |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Zoom Meetings integrated | Up to 500 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Zoom Phone
- Seamless Zoom integration
- Familiar interface
- Global phone system
- Strong video quality
- Easy for Zoom users
- Competitive pricing
- Best with Zoom ecosystem
- International calling costs extra
- Limited standalone value
8x8
- Unlimited calling to 48 countries
- Strong contact center features
- Good video quality
- 99.999% uptime guarantee
- Comprehensive analytics
- Single platform for all comms
- Interface can be complex
- Learning curve for admins
- Support quality inconsistent
Key Difference
The key difference: Zoom Phone offers sms mms while 8x8 provides contact center. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
Zoom Phone
Choose Zoom Phone if you prioritize seamless zoom integration, or value familiar interface.
8x8
Choose 8x8 if you prioritize unlimited calling to 48 countries, or value strong contact center features.
Our Verdict
After thorough testing, Zoom Phone is our winner with a rating of 8.4/10 compared to 8x8's 8.3/10. Zoom Phone stands out for its seamless zoom integration and familiar interface. Zoom Phone also offers better value at its price point. However, 8x8 remains an excellent choice if unlimited calling to 48 countries is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Zoom Phone better than 8x8?
Zoom Phone scores higher in our testing (8.4/10 vs 8.3/10). Zoom Phone excels at seamless zoom integration, while 8x8 is better for unlimited calling to 48 countries.
Which is cheaper, Zoom Phone or 8x8?
Zoom Phone is more affordable at $10.00/mo vs $28.00/mo. Zoom Phone offers 64% savings.
Zoom Phone vs 8x8: which should I choose?
Choose Zoom Phone if you prioritize seamless zoom integration. Choose 8x8 if you need unlimited calling to 48 countries. Both are solid voip services options.
What's the main difference between Zoom Phone and 8x8?
The main difference is Zoom Phone offers cloud phone from the video meeting leader, while 8x8 focuses on enterprise ucaas with global calling.