RingCentral vs Microsoft Teams Phone
RingCentral and Microsoft Teams Phone are both popular options in this category. After extensive testing, RingCentral leads with a 9.2/10 rating, though the best choice depends on your specific needs.
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Quick Answer
RingCentral beats Microsoft Teams Phone for most users. It scores 9.2/10 vs 8.2/10 and complete unified communications. Choose Microsoft Teams Phone if you need native teams integration.
RingCentral
WinnerEnterprise-leading unified communications platform
Starting from
$30/mo
Microsoft Teams Phone
Enterprise calling within Microsoft 365
Starting from
$8/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 9.2/10 | 8.2/10 |
| Starting Price | $30/mo | $8/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada | With calling plan |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 200 participants | Teams Meetings |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
RingCentral
- Complete unified communications
- 99.999% uptime SLA
- Excellent video conferencing
- 300+ integrations
- Advanced call analytics
- Global presence in 100+ countries
- AI-powered features
- Premium pricing
- Can be complex to set up
- Entry tier is limited
Microsoft Teams Phone
- Native Teams integration
- Enterprise security
- Familiar Microsoft interface
- Global availability
- Operator Connect options
- Strong compliance features
- Requires Microsoft 365
- Complex licensing
- Setup can be involved
Key Difference
The most significant difference is value positioning. Microsoft Teams Phone offers excellent quality at a lower price point ($8.00/mo), while RingCentral ($30.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
RingCentral
Choose RingCentral if you prioritize complete unified communications, or value 99.999% uptime sla.
Microsoft Teams Phone
Choose Microsoft Teams Phone if you prioritize native teams integration, or value enterprise security.
Our Verdict
After thorough testing, RingCentral is our winner with a rating of 9.2/10 compared to Microsoft Teams Phone's 8.2/10. RingCentral stands out for its complete unified communications and 99.999% uptime sla. While Microsoft Teams Phone is more affordable, RingCentral's advantages justify the price difference for most users. However, Microsoft Teams Phone remains an excellent choice if native teams integration is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is RingCentral better than Microsoft Teams Phone?
RingCentral scores higher in our testing (9.2/10 vs 8.2/10). RingCentral excels at complete unified communications, while Microsoft Teams Phone is better for native teams integration.
Which is cheaper, RingCentral or Microsoft Teams Phone?
Microsoft Teams Phone is more affordable at $8.00/mo vs $30.00/mo. Microsoft Teams Phone offers 73% savings.
RingCentral vs Microsoft Teams Phone: which should I choose?
Choose RingCentral if you prioritize complete unified communications. Choose Microsoft Teams Phone if you need native teams integration. Both are solid voip services options.
What's the main difference between RingCentral and Microsoft Teams Phone?
The main difference is RingCentral offers enterprise-leading unified communications platform, while Microsoft Teams Phone focuses on enterprise calling within microsoft 365.