RingCentral vs Grasshopper
RingCentral and Grasshopper are both popular options in this category. After extensive testing, RingCentral leads with a 9.2/10 rating, though the best choice depends on your specific needs.
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Quick Answer
RingCentral beats Grasshopper for most users. It scores 9.2/10 vs 8.2/10 and complete unified communications. Choose Grasshopper if you need simple to set up.
RingCentral
WinnerEnterprise-leading unified communications platform
Starting from
$30/mo
Grasshopper
Virtual phone system for small businesses
Starting from
$14/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 9.2/10 | 8.2/10 |
| Starting Price | $30/mo | $14/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 200 participants | |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
RingCentral
- Complete unified communications
- 99.999% uptime SLA
- Excellent video conferencing
- 300+ integrations
- Advanced call analytics
- Global presence in 100+ countries
- AI-powered features
- Premium pricing
- Can be complex to set up
- Entry tier is limited
Grasshopper
- Simple to set up
- Works with existing phones
- No hardware needed
- Professional features
- Flat-rate pricing
- Great for solopreneurs
- No true VoIP - uses existing carrier
- Limited integrations
- No video conferencing
- Basic compared to full VoIP
Key Difference
The key difference: RingCentral offers team messaging while Grasshopper provides business texting. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
RingCentral
Choose RingCentral if you prioritize complete unified communications, or value 99.999% uptime sla.
Grasshopper
Choose Grasshopper if you prioritize simple to set up, or value works with existing phones.
Our Verdict
After thorough testing, RingCentral is our winner with a rating of 9.2/10 compared to Grasshopper's 8.2/10. RingCentral stands out for its complete unified communications and 99.999% uptime sla. While Grasshopper is more affordable, RingCentral's advantages justify the price difference for most users. However, Grasshopper remains an excellent choice if simple to set up is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is RingCentral better than Grasshopper?
RingCentral scores higher in our testing (9.2/10 vs 8.2/10). RingCentral excels at complete unified communications, while Grasshopper is better for simple to set up.
Which is cheaper, RingCentral or Grasshopper?
Grasshopper is more affordable at $14.00/mo vs $30.00/mo. Grasshopper offers 53% savings.
RingCentral vs Grasshopper: which should I choose?
Choose RingCentral if you prioritize complete unified communications. Choose Grasshopper if you need simple to set up. Both are solid voip services options.
What's the main difference between RingCentral and Grasshopper?
The main difference is RingCentral offers enterprise-leading unified communications platform, while Grasshopper focuses on virtual phone system for small businesses.