Nextiva vs RingCentral
Nextiva and RingCentral are both popular options in this category. After extensive testing, RingCentral leads with a 9.2/10 rating, though the best choice depends on your specific needs.
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Quick Answer
RingCentral beats Nextiva for most users. It scores 9.2/10 vs 9/10 and complete unified communications. Choose Nextiva if you need exceptional customer support.
Nextiva
Award-winning VoIP with top-rated support
Starting from
$25/mo
RingCentral
WinnerEnterprise-leading unified communications platform
Starting from
$30/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 9.0/10 | 9.2/10 |
| Starting Price | $25/mo | $30/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 250 participants | Up to 200 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Nextiva
- Exceptional customer support
- Intuitive interface
- Reliable call quality
- Built-in CRM features
- Unlimited calling in US/Canada
- Good mobile apps
- Video limited on lower tiers
- Some features require add-ons
- Contract required for best rates
RingCentral
- Complete unified communications
- 99.999% uptime SLA
- Excellent video conferencing
- 300+ integrations
- Advanced call analytics
- Global presence in 100+ countries
- AI-powered features
- Premium pricing
- Can be complex to set up
- Entry tier is limited
Key Difference
The most significant difference is value positioning. Nextiva offers excellent quality at a lower price point ($25.00/mo), while RingCentral ($30.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
Nextiva
Choose Nextiva if you prioritize exceptional customer support, or value intuitive interface.
RingCentral
Choose RingCentral if you prioritize complete unified communications, or value 99.999% uptime sla.
Our Verdict
After thorough testing, RingCentral is our winner with a rating of 9.2/10 compared to Nextiva's 9/10. RingCentral stands out for its complete unified communications and 99.999% uptime sla. While Nextiva is more affordable, RingCentral's advantages justify the price difference for most users. However, Nextiva remains an excellent choice if exceptional customer support is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Nextiva better than RingCentral?
RingCentral scores higher in our testing (9.2/10 vs 9/10). RingCentral excels at complete unified communications, while Nextiva is better for exceptional customer support.
Which is cheaper, Nextiva or RingCentral?
Nextiva is more affordable at $25.00/mo vs $30.00/mo. Nextiva offers 17% savings.
Nextiva vs RingCentral: which should I choose?
Choose Nextiva if you prioritize exceptional customer support. Choose RingCentral if you need complete unified communications. Both are solid voip services options.
What's the main difference between Nextiva and RingCentral?
The main difference is Nextiva offers award-winning voip with top-rated support, while RingCentral focuses on enterprise-leading unified communications platform.