Nextiva vs Microsoft Teams Phone
Nextiva and Microsoft Teams Phone are both popular options in this category. After extensive testing, Nextiva leads with a 9/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Nextiva beats Microsoft Teams Phone for most users. It scores 9/10 vs 8.2/10 and exceptional customer support. Choose Microsoft Teams Phone if you need native teams integration.
Nextiva
WinnerAward-winning VoIP with top-rated support
Starting from
$25/mo
Microsoft Teams Phone
Enterprise calling within Microsoft 365
Starting from
$8/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 9.0/10 | 8.2/10 |
| Starting Price | $25/mo | $8/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada | With calling plan |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 250 participants | Teams Meetings |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Nextiva
- Exceptional customer support
- Intuitive interface
- Reliable call quality
- Built-in CRM features
- Unlimited calling in US/Canada
- Good mobile apps
- Video limited on lower tiers
- Some features require add-ons
- Contract required for best rates
Microsoft Teams Phone
- Native Teams integration
- Enterprise security
- Familiar Microsoft interface
- Global availability
- Operator Connect options
- Strong compliance features
- Requires Microsoft 365
- Complex licensing
- Setup can be involved
Key Difference
The most significant difference is value positioning. Microsoft Teams Phone offers excellent quality at a lower price point ($8.00/mo), while Nextiva ($25.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
Nextiva
Choose Nextiva if you prioritize exceptional customer support, or value intuitive interface.
Microsoft Teams Phone
Choose Microsoft Teams Phone if you prioritize native teams integration, or value enterprise security.
Our Verdict
After thorough testing, Nextiva is our winner with a rating of 9/10 compared to Microsoft Teams Phone's 8.2/10. Nextiva stands out for its exceptional customer support and intuitive interface. While Microsoft Teams Phone is more affordable, Nextiva's advantages justify the price difference for most users. However, Microsoft Teams Phone remains an excellent choice if native teams integration is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Nextiva better than Microsoft Teams Phone?
Nextiva scores higher in our testing (9/10 vs 8.2/10). Nextiva excels at exceptional customer support, while Microsoft Teams Phone is better for native teams integration.
Which is cheaper, Nextiva or Microsoft Teams Phone?
Microsoft Teams Phone is more affordable at $8.00/mo vs $25.00/mo. Microsoft Teams Phone offers 68% savings.
Nextiva vs Microsoft Teams Phone: which should I choose?
Choose Nextiva if you prioritize exceptional customer support. Choose Microsoft Teams Phone if you need native teams integration. Both are solid voip services options.
What's the main difference between Nextiva and Microsoft Teams Phone?
The main difference is Nextiva offers award-winning voip with top-rated support, while Microsoft Teams Phone focuses on enterprise calling within microsoft 365.