Microsoft Teams Phone vs GoTo Connect
Microsoft Teams Phone and GoTo Connect are both popular options in this category. After extensive testing, Microsoft Teams Phone leads with a 8.2/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Microsoft Teams Phone beats GoTo Connect for most users. It scores 8.2/10 vs 8/10 and native teams integration. Choose GoTo Connect if you need all-in-one solution.
Microsoft Teams Phone
WinnerEnterprise calling within Microsoft 365
Starting from
$8/mo
GoTo Connect
Unified communications with flexible pricing
Starting from
$27/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.2/10 | 8.0/10 |
| Starting Price | $8/mo | $27/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | With calling plan | 50+ countries |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Teams Meetings | Up to 250 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Microsoft Teams Phone
- Native Teams integration
- Enterprise security
- Familiar Microsoft interface
- Global availability
- Operator Connect options
- Strong compliance features
- Requires Microsoft 365
- Complex licensing
- Setup can be involved
GoTo Connect
- All-in-one solution
- Easy administration
- Good reliability
- Flexible plans
- Quality support
- Customizable call flows
- Interface dated in places
- Mobile app could be better
- Feature parity across plans
Key Difference
The key difference: Microsoft Teams Phone offers direct routing while GoTo Connect provides call analytics. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
Microsoft Teams Phone
Choose Microsoft Teams Phone if you prioritize native teams integration, or value enterprise security.
GoTo Connect
Choose GoTo Connect if you prioritize all-in-one solution, or value easy administration.
Our Verdict
After thorough testing, Microsoft Teams Phone is our winner with a rating of 8.2/10 compared to GoTo Connect's 8/10. Microsoft Teams Phone stands out for its native teams integration and enterprise security. Microsoft Teams Phone also offers better value at its price point. However, GoTo Connect remains an excellent choice if all-in-one solution is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Microsoft Teams Phone better than GoTo Connect?
Microsoft Teams Phone scores higher in our testing (8.2/10 vs 8/10). Microsoft Teams Phone excels at native teams integration, while GoTo Connect is better for all-in-one solution.
Which is cheaper, Microsoft Teams Phone or GoTo Connect?
Microsoft Teams Phone is more affordable at $8.00/mo vs $27.00/mo. Microsoft Teams Phone offers 70% savings.
Microsoft Teams Phone vs GoTo Connect: which should I choose?
Choose Microsoft Teams Phone if you prioritize native teams integration. Choose GoTo Connect if you need all-in-one solution. Both are solid voip services options.
What's the main difference between Microsoft Teams Phone and GoTo Connect?
The main difference is Microsoft Teams Phone offers enterprise calling within microsoft 365, while GoTo Connect focuses on unified communications with flexible pricing.