Grasshopper vs GoTo Connect
Grasshopper and GoTo Connect are both popular options in this category. After extensive testing, Grasshopper leads with a 8.2/10 rating, though the best choice depends on your specific needs.
Some products are sponsored. Rankings reflect our honest assessment. See our affiliate disclosure
Quick Answer
Grasshopper beats GoTo Connect for most users. It scores 8.2/10 vs 8/10 and simple to set up. Choose GoTo Connect if you need all-in-one solution.
Grasshopper
WinnerVirtual phone system for small businesses
Starting from
$14/mo
GoTo Connect
Unified communications with flexible pricing
Starting from
$27/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.2/10 | 8.0/10 |
| Starting Price | $14/mo | $27/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada | 50+ countries |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 250 participants | |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Grasshopper
- Simple to set up
- Works with existing phones
- No hardware needed
- Professional features
- Flat-rate pricing
- Great for solopreneurs
- No true VoIP - uses existing carrier
- Limited integrations
- No video conferencing
- Basic compared to full VoIP
GoTo Connect
- All-in-one solution
- Easy administration
- Good reliability
- Flexible plans
- Quality support
- Customizable call flows
- Interface dated in places
- Mobile app could be better
- Feature parity across plans
Key Difference
The key difference: Grasshopper offers business texting while GoTo Connect provides team messaging. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
Grasshopper
Choose Grasshopper if you prioritize simple to set up, or value works with existing phones.
GoTo Connect
Choose GoTo Connect if you prioritize all-in-one solution, or value easy administration.
Our Verdict
After thorough testing, Grasshopper is our winner with a rating of 8.2/10 compared to GoTo Connect's 8/10. Grasshopper stands out for its simple to set up and works with existing phones. Grasshopper also offers better value at its price point. However, GoTo Connect remains an excellent choice if all-in-one solution is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Grasshopper better than GoTo Connect?
Grasshopper scores higher in our testing (8.2/10 vs 8/10). Grasshopper excels at simple to set up, while GoTo Connect is better for all-in-one solution.
Which is cheaper, Grasshopper or GoTo Connect?
Grasshopper is more affordable at $14.00/mo vs $27.00/mo. Grasshopper offers 48% savings.
Grasshopper vs GoTo Connect: which should I choose?
Choose Grasshopper if you prioritize simple to set up. Choose GoTo Connect if you need all-in-one solution. Both are solid voip services options.
What's the main difference between Grasshopper and GoTo Connect?
The main difference is Grasshopper offers virtual phone system for small businesses, while GoTo Connect focuses on unified communications with flexible pricing.