GoTo Connect vs RingCentral
GoTo Connect and RingCentral are both popular options in this category. After extensive testing, RingCentral leads with a 9.2/10 rating, though the best choice depends on your specific needs.
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Quick Answer
RingCentral beats GoTo Connect for most users. It scores 9.2/10 vs 8/10 and complete unified communications. Choose GoTo Connect if you need all-in-one solution.
GoTo Connect
Unified communications with flexible pricing
Starting from
$27/mo
RingCentral
WinnerEnterprise-leading unified communications platform
Starting from
$30/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.0/10 | 9.2/10 |
| Starting Price | $27/mo | $30/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | 50+ countries | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 250 participants | Up to 200 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
GoTo Connect
- All-in-one solution
- Easy administration
- Good reliability
- Flexible plans
- Quality support
- Customizable call flows
- Interface dated in places
- Mobile app could be better
- Feature parity across plans
RingCentral
- Complete unified communications
- 99.999% uptime SLA
- Excellent video conferencing
- 300+ integrations
- Advanced call analytics
- Global presence in 100+ countries
- AI-powered features
- Premium pricing
- Can be complex to set up
- Entry tier is limited
Key Difference
The most significant difference is value positioning. GoTo Connect offers excellent quality at a lower price point ($27.00/mo), while RingCentral ($30.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
GoTo Connect
Choose GoTo Connect if you prioritize all-in-one solution, or value easy administration.
RingCentral
Choose RingCentral if you prioritize complete unified communications, or value 99.999% uptime sla.
Our Verdict
After thorough testing, RingCentral is our winner with a rating of 9.2/10 compared to GoTo Connect's 8/10. RingCentral stands out for its complete unified communications and 99.999% uptime sla. While GoTo Connect is more affordable, RingCentral's advantages justify the price difference for most users. However, GoTo Connect remains an excellent choice if all-in-one solution is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is GoTo Connect better than RingCentral?
RingCentral scores higher in our testing (9.2/10 vs 8/10). RingCentral excels at complete unified communications, while GoTo Connect is better for all-in-one solution.
Which is cheaper, GoTo Connect or RingCentral?
GoTo Connect is more affordable at $27.00/mo vs $30.00/mo. GoTo Connect offers 10% savings.
GoTo Connect vs RingCentral: which should I choose?
Choose GoTo Connect if you prioritize all-in-one solution. Choose RingCentral if you need complete unified communications. Both are solid voip services options.
What's the main difference between GoTo Connect and RingCentral?
The main difference is GoTo Connect offers unified communications with flexible pricing, while RingCentral focuses on enterprise-leading unified communications platform.