GoTo Connect vs Nextiva
GoTo Connect and Nextiva are both popular options in this category. After extensive testing, Nextiva leads with a 9/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Nextiva beats GoTo Connect for most users. It scores 9/10 vs 8/10 and exceptional customer support. Choose GoTo Connect if you need all-in-one solution.
GoTo Connect
Unified communications with flexible pricing
Starting from
$27/mo
Nextiva
WinnerAward-winning VoIP with top-rated support
Starting from
$25/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.0/10 | 9.0/10 |
| Starting Price | $27/mo | $25/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | 50+ countries | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 250 participants | Up to 250 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
GoTo Connect
- All-in-one solution
- Easy administration
- Good reliability
- Flexible plans
- Quality support
- Customizable call flows
- Interface dated in places
- Mobile app could be better
- Feature parity across plans
Nextiva
- Exceptional customer support
- Intuitive interface
- Reliable call quality
- Built-in CRM features
- Unlimited calling in US/Canada
- Good mobile apps
- Video limited on lower tiers
- Some features require add-ons
- Contract required for best rates
Key Difference
The core difference lies in approach: GoTo Connect focuses on all-in-one solution, while Nextiva emphasizes exceptional customer support. Both philosophies have merit depending on your priorities.
Which Should You Choose?
GoTo Connect
Choose GoTo Connect if you prioritize all-in-one solution, or value easy administration.
Nextiva
Choose Nextiva if you prioritize exceptional customer support, or value intuitive interface.
Our Verdict
After thorough testing, Nextiva is our winner with a rating of 9/10 compared to GoTo Connect's 8/10. Nextiva stands out for its exceptional customer support and intuitive interface. Nextiva also offers better value at its price point. However, GoTo Connect remains an excellent choice if all-in-one solution is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is GoTo Connect better than Nextiva?
Nextiva scores higher in our testing (9/10 vs 8/10). Nextiva excels at exceptional customer support, while GoTo Connect is better for all-in-one solution.
Which is cheaper, GoTo Connect or Nextiva?
Nextiva is more affordable at $25.00/mo vs $27.00/mo. Nextiva offers 7% savings.
GoTo Connect vs Nextiva: which should I choose?
Choose GoTo Connect if you prioritize all-in-one solution. Choose Nextiva if you need exceptional customer support. Both are solid voip services options.
What's the main difference between GoTo Connect and Nextiva?
The main difference is GoTo Connect offers unified communications with flexible pricing, while Nextiva focuses on award-winning voip with top-rated support.