8x8 vs Grasshopper
8x8 and Grasshopper are both popular options in this category. After extensive testing, 8x8 leads with a 8.3/10 rating, though the best choice depends on your specific needs.
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Quick Answer
8x8 beats Grasshopper for most users. It scores 8.3/10 vs 8.2/10 and unlimited calling to 48 countries. Choose Grasshopper if you need simple to set up.
8x8
WinnerEnterprise UCaaS with global calling
Starting from
$28/mo
Grasshopper
Virtual phone system for small businesses
Starting from
$14/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.3/10 | 8.2/10 |
| Starting Price | $28/mo | $14/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | 48 countries | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 500 participants | |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
8x8
- Unlimited calling to 48 countries
- Strong contact center features
- Good video quality
- 99.999% uptime guarantee
- Comprehensive analytics
- Single platform for all comms
- Interface can be complex
- Learning curve for admins
- Support quality inconsistent
Grasshopper
- Simple to set up
- Works with existing phones
- No hardware needed
- Professional features
- Flat-rate pricing
- Great for solopreneurs
- No true VoIP - uses existing carrier
- Limited integrations
- No video conferencing
- Basic compared to full VoIP
Key Difference
The key difference: 8x8 offers team messaging while Grasshopper provides business texting. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
8x8
Choose 8x8 if you prioritize unlimited calling to 48 countries, or value strong contact center features.
Grasshopper
Choose Grasshopper if you prioritize simple to set up, or value works with existing phones.
Our Verdict
After thorough testing, 8x8 is our winner with a rating of 8.3/10 compared to Grasshopper's 8.2/10. 8x8 stands out for its unlimited calling to 48 countries and strong contact center features. While Grasshopper is more affordable, 8x8's advantages justify the price difference for most users. However, Grasshopper remains an excellent choice if simple to set up is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is 8x8 better than Grasshopper?
8x8 scores higher in our testing (8.3/10 vs 8.2/10). 8x8 excels at unlimited calling to 48 countries, while Grasshopper is better for simple to set up.
Which is cheaper, 8x8 or Grasshopper?
Grasshopper is more affordable at $14.00/mo vs $28.00/mo. Grasshopper offers 50% savings.
8x8 vs Grasshopper: which should I choose?
Choose 8x8 if you prioritize unlimited calling to 48 countries. Choose Grasshopper if you need simple to set up. Both are solid voip services options.
What's the main difference between 8x8 and Grasshopper?
The main difference is 8x8 offers enterprise ucaas with global calling, while Grasshopper focuses on virtual phone system for small businesses.