Zoho CRM vs HubSpot CRM
In the CRM space, Zoho CRM and HubSpot CRM serve different segments of the market effectively. Having managed sales pipelines on both, I can tell you they each have clear strengths. HubSpot CRM leads with 9.3/10, but your sales process might align better with the alternative.
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Quick Answer
HubSpot CRM beats Zoho CRM for most users. It scores 9.3/10 vs 8.4/10 and robust free forever plan. Choose Zoho CRM if you need competitive pricing.
Zoho CRM
Affordable CRM with comprehensive feature set
Starting from
$14/mo
HubSpot CRM
WinnerPowerful free CRM with full marketing suite
Starting from
$20/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.4/10 | 9.3/10 |
| Starting Price | $14/mo | $20/mo |
| User Reviews | ||
| Capacity | ||
| Contacts | Unlimited | 1,000,000 |
| Users | 3 (free) | Unlimited (free) |
| Sales Features | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Meeting Scheduler | ||
| Features | ||
| Live Chat | ||
| Reporting | ||
| Mobile App | ||
| Integrations | 500+ | 500+ |
| API Access | ||
Pros & Cons Breakdown
Zoho CRM
- Competitive pricing
- Free plan for 3 users
- Part of Zoho ecosystem
- Zia AI assistant
- Extensive customization
- Blueprint process management
- Interface feels dated
- Learning curve exists
- Support can be slow
HubSpot CRM
- Robust free forever plan
- Excellent user interface
- Full marketing suite available
- Great email tracking
- Live chat and chatbots
- Extensive integrations
- Paid plans are expensive
- Advanced features locked behind hubs
- Can get complex quickly
Key Difference
The core difference lies in approach: Zoho CRM focuses on competitive pricing, while HubSpot CRM emphasizes robust free forever plan. Both philosophies have merit depending on your priorities.
Which Should You Choose?
Zoho CRM
Choose Zoho CRM if you prioritize competitive pricing, want to start with a free tier, need unlimited usage, or value free plan for 3 users.
HubSpot CRM
Choose HubSpot CRM if you prioritize robust free forever plan, want to start with a free tier, need unlimited usage, or value excellent user interface.
Our Verdict
After thorough testing, HubSpot CRM is our winner with a rating of 9.3/10 compared to Zoho CRM's 8.4/10. HubSpot CRM stands out for its robust free forever plan and excellent user interface. HubSpot CRM also offers better value at its price point. However, Zoho CRM remains an excellent choice if competitive pricing is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
CRM migrations are complex - you're moving contacts, deal history, and custom fields. Both Zoho CRM and HubSpot CRM offer import tools, but consider professional migration help for large databases. Clean your data before migrating.
Frequently Asked Questions
Is Zoho CRM better than HubSpot CRM?
HubSpot CRM scores higher in our testing (9.3/10 vs 8.4/10). HubSpot CRM excels at robust free forever plan, while Zoho CRM is better for competitive pricing.
Which is cheaper, Zoho CRM or HubSpot CRM?
HubSpot CRM is more affordable at $0.00/mo vs $0.00/mo. HubSpot CRM offers NaN% savings.
Zoho CRM vs HubSpot CRM: which should I choose?
Choose Zoho CRM if you prioritize competitive pricing. Choose HubSpot CRM if you need robust free forever plan. Both are solid crm software options.
What's the main difference between Zoho CRM and HubSpot CRM?
The main difference is Zoho CRM offers affordable crm with comprehensive feature set, while HubSpot CRM focuses on powerful free crm with full marketing suite.