Salesforce vs Copper
In the CRM space, Salesforce and Copper serve different segments of the market effectively. Having managed sales pipelines on both, I can tell you they each have clear strengths. Salesforce leads with 9/10, but your sales process might align better with the alternative.
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Quick Answer
Salesforce beats Copper for most users. It scores 9/10 vs 8.5/10 and industry-leading features. Choose Copper if you need built specifically for google workspace.
Salesforce
WinnerEnterprise-leading CRM with unlimited customization
Starting from
$25/mo
Copper
Google Workspace-native CRM with Gmail integration
Starting from
$12/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 9.0/10 | 8.5/10 |
| Starting Price | $25/mo | $12/mo |
| User Reviews | ||
| Capacity | ||
| Contacts | Unlimited | 1,000-Unlimited |
| Users | Per seat pricing | Per seat pricing |
| Sales Features | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Meeting Scheduler | ||
| Features | ||
| Live Chat | ||
| Reporting | ||
| Mobile App | ||
| Integrations | 3000+ | 100+ |
| API Access | ||
Pros & Cons Breakdown
Salesforce
- Industry-leading features
- Highly customizable
- Massive app ecosystem
- Powerful automation
- Advanced analytics (Einstein AI)
- Scales to any size
- Expensive for small businesses
- Steep learning curve
- Can be overwhelming
Copper
- Built specifically for Google Workspace
- Seamless Gmail Chrome extension
- Automatic data capture from emails
- Google Sheets reporting add-on
- Workflow automation saves 8+ hrs/week
- Contact enrichment included
- 14-day free trial
- Only works with Google Workspace
- Business plan expensive at $134/user
- Starter plan has no pipelines
- Annual billing required for best rates
Key Difference
The most significant difference is value positioning. Copper offers excellent quality at a lower price point ($12.00/mo), while Salesforce ($25.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
Salesforce
Choose Salesforce if you prioritize industry-leading features, need unlimited usage, or value highly customizable.
Copper
Choose Copper if you prioritize built specifically for google workspace, need unlimited usage, or value seamless gmail chrome extension.
Our Verdict
After thorough testing, Salesforce is our winner with a rating of 9/10 compared to Copper's 8.5/10. Salesforce stands out for its industry-leading features and highly customizable. While Copper is more affordable, Salesforce's advantages justify the price difference for most users. However, Copper remains an excellent choice if built specifically for google workspace is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
CRM migrations are complex - you're moving contacts, deal history, and custom fields. Both Salesforce and Copper offer import tools, but consider professional migration help for large databases. Clean your data before migrating.
Frequently Asked Questions
Is Salesforce better than Copper?
Salesforce scores higher in our testing (9/10 vs 8.5/10). Salesforce excels at industry-leading features, while Copper is better for built specifically for google workspace.
Which is cheaper, Salesforce or Copper?
Copper is more affordable at $12.00/mo vs $25.00/mo. Copper offers 52% savings.
Salesforce vs Copper: which should I choose?
Choose Salesforce if you prioritize industry-leading features. Choose Copper if you need built specifically for google workspace. Both are solid crm software options.
What's the main difference between Salesforce and Copper?
The main difference is Salesforce offers enterprise-leading crm with unlimited customization, while Copper focuses on google workspace-native crm with gmail integration.