Pipedrive vs Salesforce
Salesforce vs Pipedrive is enterprise complexity against sales team simplicity. Salesforce can do almost anything but requires expertise; Pipedrive focuses on pipeline management and gets out of your way. Company size and technical resources matter here.
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Quick Answer
Salesforce beats Pipedrive for most users. It scores 9/10 vs 8.8/10 and industry-leading features. Choose Pipedrive if you need intuitive visual pipeline.
Pipedrive
Sales-focused CRM with visual pipeline
Starting from
$14/mo
Salesforce
WinnerEnterprise-leading CRM with unlimited customization
Starting from
$25/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.8/10 | 9.0/10 |
| Starting Price | $14/mo | $25/mo |
| User Reviews | ||
| Capacity | ||
| Contacts | Unlimited | Unlimited |
| Users | Per seat pricing | Per seat pricing |
| Sales Features | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Meeting Scheduler | ||
| Features | ||
| Live Chat | ||
| Reporting | ||
| Mobile App | ||
| Integrations | 350+ | 3000+ |
| API Access | ||
Pros & Cons Breakdown
Pipedrive
- Intuitive visual pipeline
- Designed for sales teams
- Great email integration
- Activity-based selling
- Affordable pricing
- Easy to get started
- No free plan
- Limited marketing features
- Basic reporting on lower tiers
Salesforce
- Industry-leading features
- Highly customizable
- Massive app ecosystem
- Powerful automation
- Advanced analytics (Einstein AI)
- Scales to any size
- Expensive for small businesses
- Steep learning curve
- Can be overwhelming
Key Difference
Salesforce is infinitely customizable but requires expertise. Pipedrive is limited but immediately useful. Salesforce costs $25-300+/user/month; Pipedrive costs $14-99/user/month. The complexity and cost gaps are substantial.
Which Should You Choose?
Pipedrive
Choose Salesforce if you have enterprise requirements, need extensive automation and customization, have IT resources for administration, or need to integrate with many other enterprise tools.
Salesforce
Choose Pipedrive if you want your sales team selling instead of configuring, prefer intuitive pipeline visualization, have a straightforward sales process, or lack dedicated CRM administrators.
Our Verdict
Salesforce wins for enterprises with complex requirements, multiple teams, and dedicated administrators. Pipedrive wins for SMB sales teams who want effective pipeline management without the overhead. Team size and IT resources are the deciding factors.
Thinking of Switching?
Moving from Salesforce to Pipedrive means accepting less customization for more simplicity. Moving to Salesforce requires planning, training, and potentially consulting help. Neither migration is trivial.
Frequently Asked Questions
Is Pipedrive better than Salesforce?
Salesforce scores higher in our testing (9/10 vs 8.8/10). Salesforce excels at industry-leading features, while Pipedrive is better for intuitive visual pipeline.
Which is cheaper, Pipedrive or Salesforce?
Pipedrive is more affordable at $14.00/mo vs $25.00/mo. Pipedrive offers 44% savings.
Pipedrive vs Salesforce: which should I choose?
Choose Pipedrive if you prioritize intuitive visual pipeline. Choose Salesforce if you need industry-leading features. Both are solid crm software options.
What's the main difference between Pipedrive and Salesforce?
The main difference is Pipedrive offers sales-focused crm with visual pipeline, while Salesforce focuses on enterprise-leading crm with unlimited customization.