Monday Sales CRM vs Close
In the CRM space, Monday Sales CRM and Close serve different segments of the market effectively. Having managed sales pipelines on both, I can tell you they each have clear strengths. Monday Sales CRM leads with 8.8/10, but your sales process might align better with the alternative.
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Quick Answer
Monday Sales CRM beats Close for most users. It scores 8.8/10 vs 8.6/10 and highly visual and customizable. Choose Close if you need built-in calling and sms.
Monday Sales CRM
WinnerVisual CRM built on Monday.com Work OS
Starting from
$12/mo
Close
Inside sales CRM with built-in communication
Starting from
$49/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.8/10 | 8.6/10 |
| Starting Price | $12/mo | $49/mo |
| User Reviews | ||
| Capacity | ||
| Contacts | Unlimited | Unlimited |
| Users | 2 (free) | Per seat pricing |
| Sales Features | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Meeting Scheduler | ||
| Features | ||
| Live Chat | ||
| Reporting | ||
| Mobile App | ||
| Integrations | 200+ | 50+ |
| API Access | ||
Pros & Cons Breakdown
Monday Sales CRM
- Highly visual and customizable
- Built on powerful Work OS platform
- Two-way Gmail/Outlook sync
- AI email generator
- 360° contact card view
- Great automation capabilities
- Integrates with full Monday.com ecosystem
- Minimum 3 seats on paid plans
- Advanced features locked to higher tiers
- Costs rise quickly with add-ons
- No free plan beyond 2 users
Close
- Built-in calling and SMS
- Power dialer included
- Excellent email sequences
- Fast and responsive
- Great for inside sales
- Strong API
- No free plan
- Expensive for small teams
- Limited marketing features
Key Difference
The most significant difference is value positioning. Monday Sales CRM offers excellent quality at a lower price point ($0.00/mo), while Close ($49.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
Monday Sales CRM
Choose Monday Sales CRM if you prioritize highly visual and customizable, want to start with a free tier, need unlimited usage, or value built on powerful work os platform.
Close
Choose Close if you prioritize built-in calling and sms, need unlimited usage, or value power dialer included.
Our Verdict
After thorough testing, Monday Sales CRM is our winner with a rating of 8.8/10 compared to Close's 8.6/10. Monday Sales CRM stands out for its highly visual and customizable and built on powerful work os platform. Monday Sales CRM also offers better value at its price point. However, Close remains an excellent choice if built-in calling and sms is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
CRM migrations are complex - you're moving contacts, deal history, and custom fields. Both Monday Sales CRM and Close offer import tools, but consider professional migration help for large databases. Clean your data before migrating.
Frequently Asked Questions
Is Monday Sales CRM better than Close?
Monday Sales CRM scores higher in our testing (8.8/10 vs 8.6/10). Monday Sales CRM excels at highly visual and customizable, while Close is better for built-in calling and sms.
Which is cheaper, Monday Sales CRM or Close?
Monday Sales CRM is more affordable at $0.00/mo vs $49.00/mo. Monday Sales CRM offers 100% savings.
Monday Sales CRM vs Close: which should I choose?
Choose Monday Sales CRM if you prioritize highly visual and customizable. Choose Close if you need built-in calling and sms. Both are solid crm software options.
What's the main difference between Monday Sales CRM and Close?
The main difference is Monday Sales CRM offers visual crm built on monday.com work os, while Close focuses on inside sales crm with built-in communication.