HubSpot CRM vs Close
In the CRM space, HubSpot CRM and Close serve different segments of the market effectively. Having managed sales pipelines on both, I can tell you they each have clear strengths. HubSpot CRM leads with 9.3/10, but your sales process might align better with the alternative.
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Quick Answer
HubSpot CRM beats Close for most users. It scores 9.3/10 vs 8.6/10 and robust free forever plan. Choose Close if you need built-in calling and sms.
HubSpot CRM
WinnerPowerful free CRM with full marketing suite
Starting from
$20/mo
Close
Inside sales CRM with built-in communication
Starting from
$49/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 9.3/10 | 8.6/10 |
| Starting Price | $20/mo | $49/mo |
| User Reviews | ||
| Capacity | ||
| Contacts | 1,000,000 | Unlimited |
| Users | Unlimited (free) | Per seat pricing |
| Sales Features | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Meeting Scheduler | ||
| Features | ||
| Live Chat | ||
| Reporting | ||
| Mobile App | ||
| Integrations | 500+ | 50+ |
| API Access | ||
Pros & Cons Breakdown
HubSpot CRM
- Robust free forever plan
- Excellent user interface
- Full marketing suite available
- Great email tracking
- Live chat and chatbots
- Extensive integrations
- Paid plans are expensive
- Advanced features locked behind hubs
- Can get complex quickly
Close
- Built-in calling and SMS
- Power dialer included
- Excellent email sequences
- Fast and responsive
- Great for inside sales
- Strong API
- No free plan
- Expensive for small teams
- Limited marketing features
Key Difference
The most significant difference is value positioning. HubSpot CRM offers excellent quality at a lower price point ($0.00/mo), while Close ($49.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
HubSpot CRM
Choose HubSpot CRM if you prioritize robust free forever plan, want to start with a free tier, need unlimited usage, or value excellent user interface.
Close
Choose Close if you prioritize built-in calling and sms, need unlimited usage, or value power dialer included.
Our Verdict
After thorough testing, HubSpot CRM is our winner with a rating of 9.3/10 compared to Close's 8.6/10. HubSpot CRM stands out for its robust free forever plan and excellent user interface. HubSpot CRM also offers better value at its price point. However, Close remains an excellent choice if built-in calling and sms is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
CRM migrations are complex - you're moving contacts, deal history, and custom fields. Both HubSpot CRM and Close offer import tools, but consider professional migration help for large databases. Clean your data before migrating.
Frequently Asked Questions
Is HubSpot CRM better than Close?
HubSpot CRM scores higher in our testing (9.3/10 vs 8.6/10). HubSpot CRM excels at robust free forever plan, while Close is better for built-in calling and sms.
Which is cheaper, HubSpot CRM or Close?
HubSpot CRM is more affordable at $0.00/mo vs $49.00/mo. HubSpot CRM offers 100% savings.
HubSpot CRM vs Close: which should I choose?
Choose HubSpot CRM if you prioritize robust free forever plan. Choose Close if you need built-in calling and sms. Both are solid crm software options.
What's the main difference between HubSpot CRM and Close?
The main difference is HubSpot CRM offers powerful free crm with full marketing suite, while Close focuses on inside sales crm with built-in communication.