Freshsales vs Monday Sales CRM
In the CRM space, Freshsales and Monday Sales CRM serve different segments of the market effectively. Having managed sales pipelines on both, I can tell you they each have clear strengths. Monday Sales CRM leads with 8.8/10, but your sales process might align better with the alternative.
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Quick Answer
Monday Sales CRM beats Freshsales for most users. It scores 8.8/10 vs 8.4/10 and highly visual and customizable. Choose Freshsales if you need built-in phone and email.
Freshsales
Modern CRM with built-in phone and email
Starting from
$15/mo
Monday Sales CRM
WinnerVisual CRM built on Monday.com Work OS
Starting from
$12/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.4/10 | 8.8/10 |
| Starting Price | $15/mo | $12/mo |
| User Reviews | ||
| Capacity | ||
| Contacts | Unlimited | Unlimited |
| Users | 3 (free) | 2 (free) |
| Sales Features | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Meeting Scheduler | ||
| Features | ||
| Live Chat | ||
| Reporting | ||
| Mobile App | ||
| Integrations | 100+ | 200+ |
| API Access | ||
Pros & Cons Breakdown
Freshsales
- Built-in phone and email
- AI-powered lead scoring
- Generous free plan
- Clean, modern interface
- Good mobile apps
- Affordable pricing
- Limited third-party integrations
- Fewer advanced features
- Reporting is basic
Monday Sales CRM
- Highly visual and customizable
- Built on powerful Work OS platform
- Two-way Gmail/Outlook sync
- AI email generator
- 360° contact card view
- Great automation capabilities
- Integrates with full Monday.com ecosystem
- Minimum 3 seats on paid plans
- Advanced features locked to higher tiers
- Costs rise quickly with add-ons
- No free plan beyond 2 users
Key Difference
The core difference lies in approach: Freshsales focuses on built-in phone and email, while Monday Sales CRM emphasizes highly visual and customizable. Both philosophies have merit depending on your priorities.
Which Should You Choose?
Freshsales
Choose Freshsales if you prioritize built-in phone and email, want to start with a free tier, need unlimited usage, or value ai-powered lead scoring.
Monday Sales CRM
Choose Monday Sales CRM if you prioritize highly visual and customizable, want to start with a free tier, need unlimited usage, or value built on powerful work os platform.
Our Verdict
After thorough testing, Monday Sales CRM is our winner with a rating of 8.8/10 compared to Freshsales's 8.4/10. Monday Sales CRM stands out for its highly visual and customizable and built on powerful work os platform. Monday Sales CRM also offers better value at its price point. However, Freshsales remains an excellent choice if built-in phone and email is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
CRM migrations are complex - you're moving contacts, deal history, and custom fields. Both Freshsales and Monday Sales CRM offer import tools, but consider professional migration help for large databases. Clean your data before migrating.
Frequently Asked Questions
Is Freshsales better than Monday Sales CRM?
Monday Sales CRM scores higher in our testing (8.8/10 vs 8.4/10). Monday Sales CRM excels at highly visual and customizable, while Freshsales is better for built-in phone and email.
Which is cheaper, Freshsales or Monday Sales CRM?
Monday Sales CRM is more affordable at $0.00/mo vs $0.00/mo. Monday Sales CRM offers NaN% savings.
Freshsales vs Monday Sales CRM: which should I choose?
Choose Freshsales if you prioritize built-in phone and email. Choose Monday Sales CRM if you need highly visual and customizable. Both are solid crm software options.
What's the main difference between Freshsales and Monday Sales CRM?
The main difference is Freshsales offers modern crm with built-in phone and email, while Monday Sales CRM focuses on visual crm built on monday.com work os.