Freshsales vs HubSpot CRM
In the CRM space, Freshsales and HubSpot CRM serve different segments of the market effectively. Having managed sales pipelines on both, I can tell you they each have clear strengths. HubSpot CRM leads with 9.3/10, but your sales process might align better with the alternative.
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Quick Answer
HubSpot CRM beats Freshsales for most users. It scores 9.3/10 vs 8.4/10 and robust free forever plan. Choose Freshsales if you need built-in phone and email.
Freshsales
Modern CRM with built-in phone and email
Starting from
$15/mo
HubSpot CRM
WinnerPowerful free CRM with full marketing suite
Starting from
$20/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.4/10 | 9.3/10 |
| Starting Price | $15/mo | $20/mo |
| User Reviews | ||
| Capacity | ||
| Contacts | Unlimited | 1,000,000 |
| Users | 3 (free) | Unlimited (free) |
| Sales Features | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Meeting Scheduler | ||
| Features | ||
| Live Chat | ||
| Reporting | ||
| Mobile App | ||
| Integrations | 100+ | 500+ |
| API Access | ||
Pros & Cons Breakdown
Freshsales
- Built-in phone and email
- AI-powered lead scoring
- Generous free plan
- Clean, modern interface
- Good mobile apps
- Affordable pricing
- Limited third-party integrations
- Fewer advanced features
- Reporting is basic
HubSpot CRM
- Robust free forever plan
- Excellent user interface
- Full marketing suite available
- Great email tracking
- Live chat and chatbots
- Extensive integrations
- Paid plans are expensive
- Advanced features locked behind hubs
- Can get complex quickly
Key Difference
The core difference lies in approach: Freshsales focuses on built-in phone and email, while HubSpot CRM emphasizes robust free forever plan. Both philosophies have merit depending on your priorities.
Which Should You Choose?
Freshsales
Choose Freshsales if you prioritize built-in phone and email, want to start with a free tier, need unlimited usage, or value ai-powered lead scoring.
HubSpot CRM
Choose HubSpot CRM if you prioritize robust free forever plan, want to start with a free tier, need unlimited usage, or value excellent user interface.
Our Verdict
After thorough testing, HubSpot CRM is our winner with a rating of 9.3/10 compared to Freshsales's 8.4/10. HubSpot CRM stands out for its robust free forever plan and excellent user interface. HubSpot CRM also offers better value at its price point. However, Freshsales remains an excellent choice if built-in phone and email is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
CRM migrations are complex - you're moving contacts, deal history, and custom fields. Both Freshsales and HubSpot CRM offer import tools, but consider professional migration help for large databases. Clean your data before migrating.
Frequently Asked Questions
Is Freshsales better than HubSpot CRM?
HubSpot CRM scores higher in our testing (9.3/10 vs 8.4/10). HubSpot CRM excels at robust free forever plan, while Freshsales is better for built-in phone and email.
Which is cheaper, Freshsales or HubSpot CRM?
HubSpot CRM is more affordable at $0.00/mo vs $0.00/mo. HubSpot CRM offers NaN% savings.
Freshsales vs HubSpot CRM: which should I choose?
Choose Freshsales if you prioritize built-in phone and email. Choose HubSpot CRM if you need robust free forever plan. Both are solid crm software options.
What's the main difference between Freshsales and HubSpot CRM?
The main difference is Freshsales offers modern crm with built-in phone and email, while HubSpot CRM focuses on powerful free crm with full marketing suite.