Vonage vs Nextiva
Vonage and Nextiva are both popular options in this category. After extensive testing, Nextiva leads with a 9/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Nextiva beats Vonage for most users. It scores 9/10 vs 8.6/10 and exceptional customer support. Choose Vonage if you need powerful apis for customization.
Vonage
Flexible VoIP with powerful API platform
Starting from
$19.99/mo
Nextiva
WinnerAward-winning VoIP with top-rated support
Starting from
$25/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.6/10 | 9.0/10 |
| Starting Price | $19.99/mo | $25/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 200 participants | Up to 250 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Vonage
- Powerful APIs for customization
- 99.999% uptime
- 50+ phone features
- Good international calling
- Strong mobile app
- Developer-friendly
- Pricing can be confusing
- Some features cost extra
- Support quality varies
Nextiva
- Exceptional customer support
- Intuitive interface
- Reliable call quality
- Built-in CRM features
- Unlimited calling in US/Canada
- Good mobile apps
- Video limited on lower tiers
- Some features require add-ons
- Contract required for best rates
Key Difference
The most significant difference is value positioning. Vonage offers excellent quality at a lower price point ($19.99/mo), while Nextiva ($25.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
Vonage
Choose Vonage if you prioritize powerful apis for customization, or value 99.999% uptime.
Nextiva
Choose Nextiva if you prioritize exceptional customer support, or value intuitive interface.
Our Verdict
After thorough testing, Nextiva is our winner with a rating of 9/10 compared to Vonage's 8.6/10. Nextiva stands out for its exceptional customer support and intuitive interface. While Vonage is more affordable, Nextiva's advantages justify the price difference for most users. However, Vonage remains an excellent choice if powerful apis for customization is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Vonage better than Nextiva?
Nextiva scores higher in our testing (9/10 vs 8.6/10). Nextiva excels at exceptional customer support, while Vonage is better for powerful apis for customization.
Which is cheaper, Vonage or Nextiva?
Vonage is more affordable at $19.99/mo vs $25.00/mo. Vonage offers 20% savings.
Vonage vs Nextiva: which should I choose?
Choose Vonage if you prioritize powerful apis for customization. Choose Nextiva if you need exceptional customer support. Both are solid voip services options.
What's the main difference between Vonage and Nextiva?
The main difference is Vonage offers flexible voip with powerful api platform, while Nextiva focuses on award-winning voip with top-rated support.