Ooma Office vs Nextiva
Ooma Office and Nextiva are both popular options in this category. After extensive testing, Nextiva leads with a 9/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Nextiva beats Ooma Office for most users. It scores 9/10 vs 8.4/10 and exceptional customer support. Choose Ooma Office if you need no contracts required.
Ooma Office
Affordable VoIP with no contracts required
Starting from
$19.95/mo
Nextiva
WinnerAward-winning VoIP with top-rated support
Starting from
$25/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.4/10 | 9.0/10 |
| Starting Price | $19.95/mo | $25/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada/Mexico/Puerto Rico | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Pro plan only | Up to 250 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Ooma Office
- No contracts required
- Affordable flat pricing
- Excellent call quality
- Easy DIY setup
- 50+ business features
- Virtual receptionist included
- Fewer integrations
- Video limited to Pro plan
- International calling costs extra
Nextiva
- Exceptional customer support
- Intuitive interface
- Reliable call quality
- Built-in CRM features
- Unlimited calling in US/Canada
- Good mobile apps
- Video limited on lower tiers
- Some features require add-ons
- Contract required for best rates
Key Difference
The most significant difference is value positioning. Ooma Office offers excellent quality at a lower price point ($19.95/mo), while Nextiva ($25.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
Ooma Office
Choose Ooma Office if you prioritize no contracts required, or value affordable flat pricing.
Nextiva
Choose Nextiva if you prioritize exceptional customer support, or value intuitive interface.
Our Verdict
After thorough testing, Nextiva is our winner with a rating of 9/10 compared to Ooma Office's 8.4/10. Nextiva stands out for its exceptional customer support and intuitive interface. While Ooma Office is more affordable, Nextiva's advantages justify the price difference for most users. However, Ooma Office remains an excellent choice if no contracts required is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Ooma Office better than Nextiva?
Nextiva scores higher in our testing (9/10 vs 8.4/10). Nextiva excels at exceptional customer support, while Ooma Office is better for no contracts required.
Which is cheaper, Ooma Office or Nextiva?
Ooma Office is more affordable at $19.95/mo vs $25.00/mo. Ooma Office offers 20% savings.
Ooma Office vs Nextiva: which should I choose?
Choose Ooma Office if you prioritize no contracts required. Choose Nextiva if you need exceptional customer support. Both are solid voip services options.
What's the main difference between Ooma Office and Nextiva?
The main difference is Ooma Office offers affordable voip with no contracts required, while Nextiva focuses on award-winning voip with top-rated support.