Ooma Office vs GoTo Connect
Ooma Office and GoTo Connect are both popular options in this category. After extensive testing, Ooma Office leads with a 8.4/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Ooma Office beats GoTo Connect for most users. It scores 8.4/10 vs 8/10 and no contracts required. Choose GoTo Connect if you need all-in-one solution.
Ooma Office
WinnerAffordable VoIP with no contracts required
Starting from
$19.95/mo
GoTo Connect
Unified communications with flexible pricing
Starting from
$27/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.4/10 | 8.0/10 |
| Starting Price | $19.95/mo | $27/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada/Mexico/Puerto Rico | 50+ countries |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Pro plan only | Up to 250 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Ooma Office
- No contracts required
- Affordable flat pricing
- Excellent call quality
- Easy DIY setup
- 50+ business features
- Virtual receptionist included
- Fewer integrations
- Video limited to Pro plan
- International calling costs extra
GoTo Connect
- All-in-one solution
- Easy administration
- Good reliability
- Flexible plans
- Quality support
- Customizable call flows
- Interface dated in places
- Mobile app could be better
- Feature parity across plans
Key Difference
The key difference: Ooma Office offers ring groups while GoTo Connect provides call analytics. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
Ooma Office
Choose Ooma Office if you prioritize no contracts required, or value affordable flat pricing.
GoTo Connect
Choose GoTo Connect if you prioritize all-in-one solution, or value easy administration.
Our Verdict
After thorough testing, Ooma Office is our winner with a rating of 8.4/10 compared to GoTo Connect's 8/10. Ooma Office stands out for its no contracts required and affordable flat pricing. Ooma Office also offers better value at its price point. However, GoTo Connect remains an excellent choice if all-in-one solution is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Ooma Office better than GoTo Connect?
Ooma Office scores higher in our testing (8.4/10 vs 8/10). Ooma Office excels at no contracts required, while GoTo Connect is better for all-in-one solution.
Which is cheaper, Ooma Office or GoTo Connect?
Ooma Office is more affordable at $19.95/mo vs $27.00/mo. Ooma Office offers 26% savings.
Ooma Office vs GoTo Connect: which should I choose?
Choose Ooma Office if you prioritize no contracts required. Choose GoTo Connect if you need all-in-one solution. Both are solid voip services options.
What's the main difference between Ooma Office and GoTo Connect?
The main difference is Ooma Office offers affordable voip with no contracts required, while GoTo Connect focuses on unified communications with flexible pricing.