Ooma Office vs 8x8
Ooma Office and 8x8 are both popular options in this category. After extensive testing, Ooma Office leads with a 8.4/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Ooma Office beats 8x8 for most users. It scores 8.4/10 vs 8.3/10 and no contracts required. Choose 8x8 if you need unlimited calling to 48 countries.
Ooma Office
WinnerAffordable VoIP with no contracts required
Starting from
$19.95/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.4/10 | 8.3/10 |
| Starting Price | $19.95/mo | $28/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada/Mexico/Puerto Rico | 48 countries |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Pro plan only | Up to 500 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Ooma Office
- No contracts required
- Affordable flat pricing
- Excellent call quality
- Easy DIY setup
- 50+ business features
- Virtual receptionist included
- Fewer integrations
- Video limited to Pro plan
- International calling costs extra
8x8
- Unlimited calling to 48 countries
- Strong contact center features
- Good video quality
- 99.999% uptime guarantee
- Comprehensive analytics
- Single platform for all comms
- Interface can be complex
- Learning curve for admins
- Support quality inconsistent
Key Difference
The key difference: Ooma Office offers ring groups while 8x8 provides contact center. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
Ooma Office
Choose Ooma Office if you prioritize no contracts required, or value affordable flat pricing.
8x8
Choose 8x8 if you prioritize unlimited calling to 48 countries, or value strong contact center features.
Our Verdict
After thorough testing, Ooma Office is our winner with a rating of 8.4/10 compared to 8x8's 8.3/10. Ooma Office stands out for its no contracts required and affordable flat pricing. Ooma Office also offers better value at its price point. However, 8x8 remains an excellent choice if unlimited calling to 48 countries is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Ooma Office better than 8x8?
Ooma Office scores higher in our testing (8.4/10 vs 8.3/10). Ooma Office excels at no contracts required, while 8x8 is better for unlimited calling to 48 countries.
Which is cheaper, Ooma Office or 8x8?
Ooma Office is more affordable at $19.95/mo vs $28.00/mo. Ooma Office offers 29% savings.
Ooma Office vs 8x8: which should I choose?
Choose Ooma Office if you prioritize no contracts required. Choose 8x8 if you need unlimited calling to 48 countries. Both are solid voip services options.
What's the main difference between Ooma Office and 8x8?
The main difference is Ooma Office offers affordable voip with no contracts required, while 8x8 focuses on enterprise ucaas with global calling.