Nextiva vs Ooma Office
Nextiva and Ooma Office are both popular options in this category. After extensive testing, Nextiva leads with a 9/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Nextiva beats Ooma Office for most users. It scores 9/10 vs 8.4/10 and exceptional customer support. Choose Ooma Office if you need no contracts required.
Nextiva
WinnerAward-winning VoIP with top-rated support
Starting from
$25/mo
Ooma Office
Affordable VoIP with no contracts required
Starting from
$19.95/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 9.0/10 | 8.4/10 |
| Starting Price | $25/mo | $19.95/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US/Canada | US/Canada/Mexico/Puerto Rico |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | ||
| Collaboration | ||
| Video Conferencing | Up to 250 participants | Pro plan only |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | ||
| Voicemail Transcription | ||
Pros & Cons Breakdown
Nextiva
- Exceptional customer support
- Intuitive interface
- Reliable call quality
- Built-in CRM features
- Unlimited calling in US/Canada
- Good mobile apps
- Video limited on lower tiers
- Some features require add-ons
- Contract required for best rates
Ooma Office
- No contracts required
- Affordable flat pricing
- Excellent call quality
- Easy DIY setup
- 50+ business features
- Virtual receptionist included
- Fewer integrations
- Video limited to Pro plan
- International calling costs extra
Key Difference
The most significant difference is value positioning. Ooma Office offers excellent quality at a lower price point ($19.95/mo), while Nextiva ($25.00/mo) targets users who want premium features and are willing to pay for them.
Which Should You Choose?
Nextiva
Choose Nextiva if you prioritize exceptional customer support, or value intuitive interface.
Ooma Office
Choose Ooma Office if you prioritize no contracts required, or value affordable flat pricing.
Our Verdict
After thorough testing, Nextiva is our winner with a rating of 9/10 compared to Ooma Office's 8.4/10. Nextiva stands out for its exceptional customer support and intuitive interface. While Ooma Office is more affordable, Nextiva's advantages justify the price difference for most users. However, Ooma Office remains an excellent choice if no contracts required is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Nextiva better than Ooma Office?
Nextiva scores higher in our testing (9/10 vs 8.4/10). Nextiva excels at exceptional customer support, while Ooma Office is better for no contracts required.
Which is cheaper, Nextiva or Ooma Office?
Ooma Office is more affordable at $19.95/mo vs $25.00/mo. Ooma Office offers 20% savings.
Nextiva vs Ooma Office: which should I choose?
Choose Nextiva if you prioritize exceptional customer support. Choose Ooma Office if you need no contracts required. Both are solid voip services options.
What's the main difference between Nextiva and Ooma Office?
The main difference is Nextiva offers award-winning voip with top-rated support, while Ooma Office focuses on affordable voip with no contracts required.