Google Voice for Business vs Nextiva
Google Voice for Business and Nextiva are both popular options in this category. After extensive testing, Nextiva leads with a 9/10 rating, though the best choice depends on your specific needs.
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Quick Answer
Nextiva beats Google Voice for Business for most users. It scores 9/10 vs 7.8/10 and exceptional customer support. Choose Google Voice for Business if you need affordable pricing.
Google Voice for Business
Simple cloud phone for Google Workspace
Starting from
$10/mo
Nextiva
WinnerAward-winning VoIP with top-rated support
Starting from
$25/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 7.8/10 | 9.0/10 |
| Starting Price | $10/mo | $25/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | US only (Starter) | US/Canada |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | Standard+ only | |
| Collaboration | ||
| Video Conferencing | Google Meet | Up to 250 participants |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | Standard+ only | |
| Voicemail Transcription | ||
Pros & Cons Breakdown
Google Voice for Business
- Affordable pricing
- Easy Google integration
- Excellent spam filtering
- Simple setup
- AI voicemail transcription
- Works globally
- Limited advanced features
- Requires Google Workspace
- No desk phone support on Starter
Nextiva
- Exceptional customer support
- Intuitive interface
- Reliable call quality
- Built-in CRM features
- Unlimited calling in US/Canada
- Good mobile apps
- Video limited on lower tiers
- Some features require add-ons
- Contract required for best rates
Key Difference
The key difference: Google Voice for Business offers spam filtering while Nextiva provides team messaging. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
Google Voice for Business
Choose Google Voice for Business if you prioritize affordable pricing, or value easy google integration.
Nextiva
Choose Nextiva if you prioritize exceptional customer support, or value intuitive interface.
Our Verdict
After thorough testing, Nextiva is our winner with a rating of 9/10 compared to Google Voice for Business's 7.8/10. Nextiva stands out for its exceptional customer support and intuitive interface. While Google Voice for Business is more affordable, Nextiva's advantages justify the price difference for most users. However, Google Voice for Business remains an excellent choice if affordable pricing is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is Google Voice for Business better than Nextiva?
Nextiva scores higher in our testing (9/10 vs 7.8/10). Nextiva excels at exceptional customer support, while Google Voice for Business is better for affordable pricing.
Which is cheaper, Google Voice for Business or Nextiva?
Google Voice for Business is more affordable at $10.00/mo vs $25.00/mo. Google Voice for Business offers 60% savings.
Google Voice for Business vs Nextiva: which should I choose?
Choose Google Voice for Business if you prioritize affordable pricing. Choose Nextiva if you need exceptional customer support. Both are solid voip services options.
What's the main difference between Google Voice for Business and Nextiva?
The main difference is Google Voice for Business offers simple cloud phone for google workspace, while Nextiva focuses on award-winning voip with top-rated support.