8x8 vs Google Voice for Business
8x8 and Google Voice for Business are both popular options in this category. After extensive testing, 8x8 leads with a 8.3/10 rating, though the best choice depends on your specific needs.
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Quick Answer
8x8 beats Google Voice for Business for most users. It scores 8.3/10 vs 7.8/10 and unlimited calling to 48 countries. Choose Google Voice for Business if you need affordable pricing.
8x8
WinnerEnterprise UCaaS with global calling
Starting from
$28/mo
Google Voice for Business
Simple cloud phone for Google Workspace
Starting from
$10/mo
Feature Comparison
| Feature | ||
|---|---|---|
| Overall Rating | 8.3/10 | 7.8/10 |
| Starting Price | $28/mo | $10/mo |
| User Reviews | ||
| Calling Features | ||
| Unlimited Calling | 48 countries | US only (Starter) |
| International Calling | ||
| Toll-Free Numbers | ||
| Auto Attendant | Standard+ only | |
| Collaboration | ||
| Video Conferencing | Up to 500 participants | Google Meet |
| Team Messaging | ||
| Screen Sharing | ||
| Features | ||
| Mobile App | ||
| CRM Integration | ||
| Call Recording | Standard+ only | |
| Voicemail Transcription | ||
Pros & Cons Breakdown
8x8
- Unlimited calling to 48 countries
- Strong contact center features
- Good video quality
- 99.999% uptime guarantee
- Comprehensive analytics
- Single platform for all comms
- Interface can be complex
- Learning curve for admins
- Support quality inconsistent
Google Voice for Business
- Affordable pricing
- Easy Google integration
- Excellent spam filtering
- Simple setup
- AI voicemail transcription
- Works globally
- Limited advanced features
- Requires Google Workspace
- No desk phone support on Starter
Key Difference
The key difference: 8x8 offers team messaging while Google Voice for Business provides spam filtering. This fundamental distinction shapes who each product serves best.
Which Should You Choose?
8x8
Choose 8x8 if you prioritize unlimited calling to 48 countries, or value strong contact center features.
Google Voice for Business
Choose Google Voice for Business if you prioritize affordable pricing, or value easy google integration.
Our Verdict
After thorough testing, 8x8 is our winner with a rating of 8.3/10 compared to Google Voice for Business's 7.8/10. 8x8 stands out for its unlimited calling to 48 countries and strong contact center features. While Google Voice for Business is more affordable, 8x8's advantages justify the price difference for most users. However, Google Voice for Business remains an excellent choice if affordable pricing is your priority. There's no universally "wrong" choice here - both are quality options that serve their target audiences well.
Thinking of Switching?
Consider the migration effort before switching. Most services offer data export, but rebuilding workflows and configurations takes time. Evaluate whether the benefits outweigh the switching costs.
Frequently Asked Questions
Is 8x8 better than Google Voice for Business?
8x8 scores higher in our testing (8.3/10 vs 7.8/10). 8x8 excels at unlimited calling to 48 countries, while Google Voice for Business is better for affordable pricing.
Which is cheaper, 8x8 or Google Voice for Business?
Google Voice for Business is more affordable at $10.00/mo vs $28.00/mo. Google Voice for Business offers 64% savings.
8x8 vs Google Voice for Business: which should I choose?
Choose 8x8 if you prioritize unlimited calling to 48 countries. Choose Google Voice for Business if you need affordable pricing. Both are solid voip services options.
What's the main difference between 8x8 and Google Voice for Business?
The main difference is 8x8 offers enterprise ucaas with global calling, while Google Voice for Business focuses on simple cloud phone for google workspace.