What Is Uptime SLA?
An uptime SLA (Service Level Agreement) is a hosting provider's contractual guarantee of the percentage of time their servers will be operational. Common guarantees are 99.9% (allows ~8.7 hours downtime/year) or 99.99% (allows ~52 minutes downtime/year).
Also known as: uptime guarantee, SLA, service level agreement
Why Does Uptime SLA Matter?
Uptime directly impacts your website's availability and revenue. A 99.9% SLA sounds high, but allows over 8 hours of downtime per year. Look for providers with 99.99%+ SLAs and financial credits for violations.
Products with Uptime SLA
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Uptime SLA FAQ
What is Uptime SLA?
An uptime SLA (Service Level Agreement) is a hosting provider's contractual guarantee of the percentage of time their servers will be operational. Common guarantees are 99.9% (allows ~8.7 hours downtime/year) or 99.99% (allows ~52 minutes downtime/year).
Why does Uptime SLA matter?
Uptime directly impacts your website's availability and revenue. A 99.9% SLA sounds high, but allows over 8 hours of downtime per year. Look for providers with 99.99%+ SLAs and financial credits for violations.
Which products use Uptime SLA?
Uptime SLA is relevant to Web Hosting products. Visit our comparison pages to find products that support this feature.
What is Uptime SLA also known as?
Uptime SLA is also referred to as: uptime guarantee, SLA, service level agreement.